The online retailing process is rather new for most car dealers. What was a small niche just weeks ago has become the norm for American vehicle retailers. However, there is...
Like many other businesses, dealership owners now have the task of keeping customers engaged while also accounting for their safety during this COVID-19 crisis.
Years from now, customers will remember the...
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back David Kain, President of Kain Automotive, and host of Kain & Company right here on CBT....
Much of the economy has retracted during the coronavirus pandemic, auto sales included. The forecasts aren’t pretty with NADA predicting that new light-vehicle sales will total 13 million to 13.5...
As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Kevin LeSage, Director of Digital Marketing of Autotrader. In this segment, Kevin and Jim discuss how dealers...
At the end of March, the New York State Automobile Dealers Association (NYSADA) announced that dealers could once again sell, as long as they followed specific COVID-19 measures. NYSADA's battle...
Throughout the rest of 2020 and potentially for years to come, customers’ senses will be heightened to being among groups of people in public. Whether it’s a rock concert in...
J.D. Power forecasted that dealers would face higher prices for used car inventory after a strong start to pre-owned sales in 2019. Used vehicles are notoriously profitable with higher sales...
As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Zo Rahim, Manager of Economics and Industry Insights at Cox Automotive. In this segment, Zo and...
The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable. We know from past experience, however,...