Tuesday, November 24, 2020
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Don’t Let Customer F&I Complaints Linger… Act Quick to Minimize Damage

We all know the old saying…a customer has a good experience and they tell one person. They have a BAD experience and they tell 10 people. If this bad experience was at a dealership, however, the stakes and the potential costs are much higher. Fines, bad PR, and a ruined community reputation can have far […]
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