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problem solver

Being Your Customers’ Problem Solver

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Every customer has a problem. It's up to you to serve them by being their problem solver. Hear Mark's suggestions for being a problem...
sales process

Modernizing Your Sales Process

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On this week's episode of On the Mark, Mark Tewart talks about why you should make your sales process more modern and customer-centric.
newscast

Week In Review: How to Recruit Top Talent for Your Sales...

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CBT News Week In Review for Friday, November 1st, 2019: How to Recruit Top Talent for Your Sales Team - Mark Tewart Every dealer knows that...
sales

How to Recruit Top Talent for Your Sales Team – Mark...

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Every dealer knows that the auto industry has its cycles. As we approach the end of the year, car sales usually see a slump...
newscast

How to Recruit Top Talent for Your Sales Team – Mark...

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Today on CBTNews.com - Monday, October 28th, 2019: How to Recruit Top Talent for Your Sales Team - Mark Tewart Every dealer knows that the auto...
negotiating

The Steps to Negotiating

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On this week's episode of On the Mark, Mark Tewart talks about having a gameplan when it comes to negotiating and knowing how you...
negotiating

The Four Stages of Negotiating

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On this week's episode of On the Mark, Mark Tewart breaks down his four stages of negotiating: hard ball, concede, agreement, and lock down.
mirror image

Being a Mirror Image of the Customer

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On this week's episode of On the Mark, Mark Tewart discusses the idea of being a mirror image of the customer. Mirroring things such...
leadership

The 10 C’s of Leadership and Trust

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In leadership, people don't always have to like you, but they do have to respect and trust you. On this week's episode of On...
words and phrases

Attractive Words and Phrases

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The way we word things can make all the difference when trying to close a sale. In this week's edition of On the Mark, Mark...