When you become the leader of an organization, start a business, or take on any kind of entrepreneurial path, oftentimes you are also met with fear and doubt along the...
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
As leaders and business owners, many of us think about the importance of building trust with our customers, but is employee trust being overlooked? According to new research brought to...
From its inception, the auto industry has been a huge driver of economic growth, but today it faces larger obstacles than ever: consumers are more discerning, regulations are tighter, competition...
Sometimes a dealership is sick. Maybe it's losing money because of the economy, lack of inventory, or sometimes, even bad business decisions or leadership. As a result, employees are sometimes...
Each year the month of October is recognized as National Breast Cancer Awareness Month. According to the CDC, breast cancer is the second most common cancer among women in the...
Profound change is often triggered by adversity.
As we continue to deal with a pandemic that has reduced both staffing and inventory levels, there’s still an opportunity to make a profound...
Transforming your life beyond your own limits requires you to rethink, as we explored in the wildly successful book, The Big Leap. Since then the book’s author, Gay Hendricks, has...
Car dealers are reporting incredible sales and profits in today's market, but is this success also breeding complacency among you or your staff? Have your processes or customer experience taken...
On the latest episode of Straight to the Point, host Frank J. Lopes sits down with the General Manager of CMA's Colonial Chevrolet in Richmond, Virginia, Shawn Hays. Lopes gets straight...