TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%
TSLA388.900-3.05%
GM78.0500.27%
F12.435-0.275%
RIVN16.8900.48%
CYD42.3200.03%
HMC24.3600.1%
TM212.860-0.32%
CVNA362.240-8.84%
PAG156.0200.89%
LAD274.8700.39%
AN198.2902.48%
GPI335.4802.75%
ABG204.0901.55%
SAH67.3701.48%


Joseph Michelli

Joseph Michelli

CBT Automotive Newscast for January 16, 2020

- January 16, 2020
Today on CBTNews.com - Thursday, January 16th, 2020: New York Times Best-Selling Author Joseph Michelli On Airbnb's 5 Leadership Lessons On today's show, we’re pleased to welcome back Joseph Michelli, New York...
Daily Newscast
newscast

Week In Review: How to Recruit Top Talent for Your Sales Team – Mark Tewart | Solving Your Most Frequent Digital Retailing Dilemmas – Mo Zahabi | Creating a More Convenient Customer Experience – Shep Hyken

- November 1, 2019
CBT News Week In Review for Friday, November 1st, 2019: How to Recruit Top Talent for Your Sales Team - Mark Tewart Every dealer knows that the auto industry has its cycles....
Daily Newscast
Joseph Michelli

5 Leadership Lessons to Apply at Your Dealership – Joseph Michelli, ‘The Airbnb Way’ | Technology vs. Human Connection: Which One Does Your Dealership Need? | How Your Dealership Can Best Utilize its DMS

- October 31, 2019
Today on CBTNews.com - Thursday, October 31st, 2019: 5 Leadership Lessons to Apply at Your Dealership - Joseph Michelli, 'The Airbnb Way' On today's show, we’re pleased to welcome back Joseph Michelli,...
Daily Newscast
newscast

Week in Review: Isabelle Helms Discusses the Latest Recruiting Trends For Dealers | Train Your Staff to Deliver Memorable Customer Moments | Hugh Hathcock Makes Bold Move in Auto Retail | Developing a Strategic Ad Spend That Makes Sense

- August 16, 2019
 CBT News Week In Review for Friday, August 16th, 2019: Cox Automotive's Isabelle Helms Discusses the Latest Recruiting Trends For Dealers Attracting the top talent is always on every dealer’s mind, however...
Daily Newscast
memorable customer moments

Train Your Staff to Deliver Memorable Customer Moments with These Tips from Joseph Michelli, Author of ‘Driven to Delight’

- August 14, 2019
 There are many factors that go into providing your clients with an excellent customer experience. We all know the big ones, product quality, convenience, speed, and brand, but what about...
Sales & Marketing Auto News
newscast

Train Your Staff to Deliver Memorable Customer Moments with These Tips from Joseph Michelli, Author of ‘Driven to Delight’ | Five Tools That Help Dealerships Level-up Their Digital Marketing Strategy | What the Fed Interest Rate Cuts Mean for the Auto Retail Industry

- August 14, 2019
 Today on CBTNews.com - Wednesday, August 14th, 2019: Train Your Staff to Deliver Memorable Customer Moments with These Tips from Joseph Michelli, Author of 'Driven to Delight' There are many factors that...
Daily Newscast
newscast

Week In Review: Avoid These 5 Outdated Practices to Gain Your Customer’s Trust | CADA President Tim Jackson on the State of EV Legislation, Trump Tariffs | Tired of Losing Your Top Performers?

- May 17, 2019
CBT News Week In Review for Friday, May 17th, 2019: Avoid These 5 Outdated Practices to Gain Your Customer's Trust - Joseph Michelli, NYT Best-Selling Author Every dealer knows that providing clients...
Daily Newscast
Joseph Michelli

Avoid These 5 Outdated Practices to Gain Your Customer’s Trust – Joseph Michelli, NYT Best-Selling Author

- May 13, 2019
Every dealer knows that providing clients with an excellent customer experience is the easiest and fastest way to win their loyalty. And while there are many strategies out there to...
Sales & Marketing Auto News
newscast

Avoid These 5 Outdated Practices to Gain Your Customer’s Trust – Joseph Michelli | Skip the Jargon When Selling Cars | Figure Out the Right Social Media Platform for Your Dealership

- May 13, 2019
Today on CBTNews.com - Monday, May 13th, 2019: Avoid These 5 Outdated Practices to Gain Your Customer's Trust - Joseph Michelli, NYT Best-Selling Author Every dealer knows that providing clients with an...
Daily Newscast
newscast

Week In Review: How Your Sales Department Can Dramatically Increase Closing Percentages | How to Revitalize Your Dealership’s Culture to Attract More Female Customers | 4 Customer Experience Strategies to Increase Consumer Loyalty

- March 1, 2019
CBT News Week In Review for Friday, March 1st, 2019:  How Your Sales Department Can Dramatically Increase Closing Percentages - Brian Finnegan, Advanced Dealer Concepts Dealers spend a lot of money on...
Daily Newscast

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