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Hugh Hathcockvideo

How One Vendor is Stepping Up to Help Their Dealer Partners – Hugh Hathcock,...

  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back Hugh Hathcock, Owner and Founder of ReconVelocity. In this segment, Hugh and...
Asbury Automotive

Asbury Automotive Calls Off $1B Acquisition of Park Place Dealerships Over COVID-19 Concerns

In an SEC filing made yesterday on March 25th, Atlanta-based Asbury Automotive Group terminated its $1 billion purchase agreement of 14 luxury Park Place...
customer satisfaction

Customer Satisfaction Increases but Detriments Expected Due to COVID-19

Earlier this month, J.D. Power released its 2020 Customer Service Index (CSI) Study, which found that customer satisfaction has risen for the fifth year...
working

Six Tips on How to Manage Your Dealership Team While Working Remotely

COVID-19 is changing everyone's daily routines, especially when it comes to the workplace. Most businesses that are customer-facing are having to shut their doors...
Eric Mercadovideo

What Message Should Dealers Be Sending to Their Clients? – Eric Mercado, WeDrive

  As part of our ongoing Coronavirus coverage, we’re pleased to welcome back President of WeDrive Automotive, Eric Mercado. In this segment, Jim and Eric...

The Importance of Confirming Appointments

On this week's episode of Kain & Co., David Kain talks about confirming appointments with your ptoential customers in order to move to the...

Are You Presenting Your Menu the Right Way?

On this week's episode of F&I Today, industry expert Becky Chernek explains how consistent product pricing and offering your full F&I menu to all...

Dealing with Competition as a Car Salesperson

As a car salesperson, you face a lot of competition. On this week's episode of Straight Talk, David Lewis talks about dealing with that...

The Active Delivery Process

On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick is once again joined by guest host Michael Roppo, President of Automotive Management Resources....