Tag: inspiration

vehicle

Used Vehicle Demand in the US is Shaking Up Inventories

With costs of new vehicles rising and consumers’ pocketbooks still being strained by the coronavirus pandemic, used vehicle demand has significantly spiked since the...
car

Service Opportunities as Average American Fleet Age Nearing 12 Years

Google announced on Monday that its employees will be able to work from home into the summer of 2021. While they are the first...
APEAL study

J.D. Power APEAL Study Reveals What Drives Customer Satisfaction

Regardless of which make or model a car shopper is interested in, quality in manufacturing remains the qualifier. A well-laid-out interior, performance that meets...
video

NADA’s Peter Welch Addresses the Lack of Black Representation in Auto Retail

Since the killing of George Floyd in Minneapolis on May 25th, injustices against the black community have been brought back into the spotlight. The...
Erin Kerriganvideo

Erin Kerrigan Breaks Down the Revival of the Buy-Sell Market

At this point, several publicly traded automotive groups including Lithia Motors, AutoNation, and Asbury Automotive reported an increase in earnings per share for Q2....

Generate More Be-Backs with this Step-by-Step Guide

  Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...

Mastering Your Vehicle Service Contract Sales

Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...

Eliminating Your Customers’ Fears

 On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...

June Kerrigan Report: Retail Automotive Bounces Back Strong

After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...