Tag: happiness
February Foretells Slower New Vehicle Sales in 2019
Punxsutawney Phil predicted an early spring on February 2nd, but as we head nearer to the end of the month, it looks like the...
When Slow Times Can Actually Help F&I
Downtime. No deals. Few ups and just not a lot of activity. Tumbleweeds blowing through the lot. This is every dealer’s nightmare scenario. It...
Combating Rising Interest Rates, Managing Vehicle Inventory, and Reducing Your Margin Compression – Brian...
Every dealer knows that as your vehicle assets depreciate, your profit margins begin to shrink. The two major causes of inventory depreciation? Age and...
The Next Ten Years: Transitioning from Hardware to Software
To anyone who’s tinkered with a car lately, it’s clear that the cars of today are not the same as those our forbearers drove....
Incorporating Your CRM with Your Phone Process to Capitalize on Leads – Mike Haeg
Every dealer knows it costs hundreds of dollars just to make the phone ring, but integrating a CRM to your sales calls can help...
Confirming and Destroying Stereotypes
Every customer has a stereotype about the car-buying experience. It's on you to confirm or destroy that stereotype. Saturday Morning Sales Meeting with Jonathan...
How Customer Perception Can Impact Your Service Department
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis & Associates talks about customer perception and how it impacts the...
Getting on Your Customer’s Wavelength
On today's episode of Kain and Company, David shares some ideas he has to help you sell more cars by connecting with your customer...
Toxic Achievers
On today's episode of Hard Truths, Dave Anderson goes over the types of "toxic achievers" that you may have in your staff and holding...