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training

Inspect What You Expect

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Becky invites Noel Walsh, CEO of NW&A Sales Training, back on the show to go over how you can be sure that your team...
customers

Creating a Win-Win Solution for you and your Customers

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  Many industry professionals still believe that the best way to sell a car is by concealing information. Hear why Becky believes that complete transparency...
leasing

Why Leasing is Making a Comeback

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  On today’s episode of F&I Today, Becky welcomes Tony Troussov, Director at Automotive Development Group to discuss the raise in popularity of leasing and...
income verification

The instant income verification process

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  On F&I Today Becky sits down with Lou Loquasto, VP Auto Lender & Dealer Vertical Leader from Equifax to discuss the importance of the...
Frank Lopez

Becky Chernek: How to avoid deceptive practices

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Becky welcomes back Frank J Lopes to discuss why box-closing is not the same as up-front selling, and how to avoid deceptive practices.
Cyber Security

Becky Chernek: How to protect customers information from cyber attacks

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Becky chats with Mike Trasatti to talk about data cyber security and how to protect customers information from potential threats.

How to increase your F&I Profit

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Becky interviews Noel Walsh, CEO of NW&A, to discuss the flow of information between managers, dealers, and customers and other best practices to maximize...

How is Equifax connecting lenders, dealers and their data?

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Becky hosts Lou Loquasto, Head of Auto Finance with Equifax, about how their new TradeSight platform helps connect lenders with dealers utilizing more data...

What makes customers happy?

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What makes customers happy? Becky Chernek interviews Jim DeLuca, VP of Digital Road to a Sale, and they discuss 1 pricing strategies and how they...

Engaging with your Customers

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On this week's episode of F&I Today Becky interviews Brian Reed about the importance of engaging with customers as soon as they visit a dealer’s...