Tag: digital retailing
Making the Commitment to Provide a Top-Tier Customer Experience
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the necessary changes to the customer experience brought...
Combining Artificial and Human Intelligence to Maximize Dealership Results
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...
Building a Culture Around Your Dealership’s Digital Retailing Process
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your...
Deliver an Efficient and Impressive Digital Retailing Experience Using These Strategies...
On today’s show, we’re so pleased to welcome back Pete MacInnis, Founder and CEO of eLend Solutions. In this segment, Jim and Pete tackle how...
The Importance of Personally Engaging with the Customer During the Digital...
On today’s show, we’re so pleased to welcome back Becky Chernek, F&I expert, President of Chernek Consulting, and host of F&I Today right here...
Three Keys to Profitability in Digital Retailing
With the coronavirus recovery underway in most parts of the country, dealerships nationwide have had to adapt their sales structure. In many parts of...
Where Dealers Should Focus Their Efforts Now to Emerge Stronger After...
In today's segment, we’re pleased to welcome Fred Fordin, Vice President of Consulting Services for CDK Global. In this interview, Jim and Fred discuss...
JM&A Group Launches Virtual F&I Solutions for Dealerships Nationwide
In today's segment, we’re pleased to welcome Jonathan Jordan and Scott Gunnell of the JM&A Group. Jordan is the manager of sales strategy, and...
Turning Online Car Browsers into Buyers
The online retailing process is rather new for most car dealers. What was a small niche just weeks ago has become the norm for...
Why Did it Take a Pandemic for Dealers to Embrace Digital...
Recently, I had a conversation with a friend who heads up a large technology firm which provides Digital Retailing software to auto dealerships. He...
