The operational shift that’s defining today’s used-car winners

Bryan Calloway - July 17, 2025

After years of market volatility, the used-car segment is regaining its crown. Buyers, priced out of new vehicles, are returning to the used lot with urgency. Prices are stabilizing, inventory...

Articles Sales & Marketing

April Simmons, Corporate Internet and Marketing Director at Horne Auto Group, outlines how dealers can ensure that every lead counts.

Why treating all leads the same is costing your dealership – April Simmons | Horne Auto Group

Jaelyn Campbell - June 19, 2025

You’re probably spending a large amount on marketing for your dealership, so what happens once a lead comes in? Are those opportunities being maximized or missed? Joining us on today's...

Featured Sales & Marketing

How Cox Automotive leverages CDPs and AI to strengthen dealer-connection – Jade Terreberry & Susan Blue

Jaelyn Campbell - June 3, 2025

Customer data platforms (CDPs) have officially crossed the threshold from industry jargon to critical dealership infrastructure, according to Cox Automotive executives Jade Terreberry and Susan Blue. During today’s episode of...

Featured Driving Solutions

On today's Driving Solutions, Ryan Maher, CEO of BizzyCar and a former dealer himself, shares how his company helps dealerships.

BizzyCar CEO Ryan Maher on transforming recall work into a major profit stream for dealers

Jaelyn Campbell - April 30, 2025

As dealers face mounting pressure from tariffs, inventory volatility, and tighter margins, service revenue is becoming more important than ever. That’s where BizzyCar comes in. In today's episode of Driving...

Featured Driving Solutions

Glenn Pasch, CEO of PCG Digital, joins Inside Automotive to discuss how dealerships can use data more strategically to increase sales.

Why dealers lose customers—and how data can help win them back – Glenn Pasch | PCG Digital

Jaelyn Campbell - April 18, 2025

Data is transforming the automotive industry, but many dealerships struggle to fully harness its potential. Glenn Pasch, CEO of PCG Digital, joins Inside Automotive to discuss how dealerships can use...

Featured Sales & Marketing

Dealership buy-sell market remains robust as smaller stores see increased interest – Andy Gill | Gill Automotive Group

Jaelyn Campbell - April 15, 2025

The dealership buy-sell market is experiencing a surge in activity, with smaller and mid-sized stores drawing significant interest from regional buyers. Andy Gill, founder and CEO of Gill Automotive Group,...

Featured Driving Solutions

It’s time dealerships thought like fintechs: Lessons from the digital lending playbook

Shane McRann Bigelow - April 15, 2025

The fintech revolution did not happen by accident. It came from a clear goal: to make complex financial transactions easier, faster, and more secure for consumers. Whether applying for a...

Articles Sales & Marketing

Whether you’re running a small shop or a massive multi-rooftop operation, unapplied time is a silent profit killer. But it’s controllable.

Plug the profit leaks fast: How to control unapplied time in the service department

John Fairchild - April 8, 2025

In the fixed ops world, we often say, “You can’t manage what you don’t measure.” And nowhere is this truer than in the case of unapplied time in the service...

Articles Fixed-Ops

Modern sellers must tailor the digital retailing experience or risk falling behind competitors — here is how.

How to tailor your dealership’s digital retailing experience

Jack Shaw - April 1, 2025

Digitization has pushed nearly every industry forward with rapid innovation. These changes have swept the automotive sector, with dealerships acclimating to online commerce. Modern sellers must tailor the digital retailing...

Sales & Marketing Digital Retailing

CarEdge’s Zach and Ray Shefska are transforming car buying through transparency

CBT News Editorial Team - March 20, 2025

The car-buying experience has changed drastically over the years, with consumers becoming more informed and digital platforms playing a more prominent role. In today's episode of CBT Now, Zach and...

CBT Now Sales & Marketing

Digital Retailing

The operational shift that’s defining today’s used-car winners

Why treating all leads the same is costing your dealership – April Simmons | Horne Auto Group

How Cox Automotive leverages CDPs and AI to strengthen dealer-connection – Jade Terreberry & Susan Blue

BizzyCar CEO Ryan Maher on transforming recall work into a major profit stream for dealers

Why dealers lose customers—and how data can help win them back – Glenn Pasch | PCG Digital

Dealership buy-sell market remains robust as smaller stores see increased interest – Andy Gill | Gill Automotive Group

It’s time dealerships thought like fintechs: Lessons from the digital lending playbook

Plug the profit leaks fast: How to control unapplied time in the service department

How to tailor your dealership’s digital retailing experience

CarEdge’s Zach and Ray Shefska are transforming car buying through transparency

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