TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%
TSLA354.720-7.72%
GM83.9600.3%
F12.4300.12%
RIVN12.420-0.6%
CYD26.020-0.33%
HMC34.2800.22%
TM194.6102.67%
CVNA58.830-1.7899%
PAG212.4200.42%
LAD295.140-0.17%
AN161.7301.93%
GPI242.2202.42%
ABG170.0500.18%
SAH63.6100.1%


Dealership Management

Ron Marhofer Auto Family

How Ron Marhofer Auto Family Has Continued to Thrive for 100 Years – Chris Marhofer, COO

- September 24, 2019
After starting as an independent service garage in 1919 and adding its first Chevrolet franchise in the 1920s, Ron Marhofer Auto Family has built a century-long legacy and has no...
financial

The 3 Financial Tools Every Dealership Needs

- September 23, 2019
Operating a dealership is fraught with challenges and obstacles that are completely out of your control.  Because of that, it’s important to control those areas that we can control –...
succession

The Dealer’s Essential Guide to Succession Planning

- September 20, 2019
In a way, the need for succession planning mirrors gravity. Because, as certain as a ball thrown in the air is to fall, it is also inevitable that employees will...
employees

Five Ways to Develop Your Staff into the Automotive Industry’s Future Leaders

- September 16, 2019
Take a moment to think of the best manager or staff leader you have. Think of their work ethic, creativity, and attention to detail.  Now, imagine of life without them...
reputation.com

The Benefits of Properly Managing Your Dealership’s Online Reputation – Joe Fuca, Reputation.com

- September 12, 2019
According to a study by Think with Google, 92 percent of car buyers conduct their own research online before they buy. This means that managing your dealership’s online reputation is...
stress

Five Things Your Dealership Can Offer to Decrease Stress-Related Turnover

- September 12, 2019
For most workers today, job-related stress is having a significant impact on how they work, and if they stay at their jobs. The American Institute of Stress found that 40...
turnover

What Does Staff Turnover Actually Cost the Dealership?

- September 6, 2019
If I asked you whether employee turnover was good or bad you would already know that it’s bad.  But there’s a deeper question – how bad is it? That’s the...
rejection

Positive Reactions to Negative Rejections

- August 30, 2019
Even the best salesperson will have a bad day. Rejection comes hand-in-hand with sales, so it’s essential to know how to react when the person on the other end says...
CRM

How to Maximize the Return on Your Dealership’s CRM and Improve Sales Productivity – Mark Vickery, VinSolutions

- August 28, 2019
There are countless ways a CRM solution can provide the car buying market with a more connected, personalized, and overall better shopping experience. In fact, according to Nucleus Research, the...
unconscious bias

Why Unconscious Bias Training is Important for Your Bottom Line and Dealership Reputation

- August 27, 2019
As humans, we all have perceptions and prejudices that can transition into biases if we aren’t careful. If left unchecked, these biases can develop into strong stereotypes or beliefs that...


CBT News
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