Bridging the Millennial Gap Through Better Service
The Millennial has proved to be an elusive customer for dealership service departments, as evidenced by low rates of retention and loyalty. This generation is decidedly harder to win over,...
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
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LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
Dealership Management
12 Tactics for Recruiting Young Salespeople
Implementing significant changes in your sales process will go far in attracting young, well-educated salespeople and increase your employee retention rate.
Easily the biggest challenge I hear from dealers is they...
Bob Lutz: 3 dangerous practices dealers need to avoid
Bob Lutz, former GM vice chairman, discusses Tesla's astounding market cap and his general outlook for the automotive industry.
Click here to watch the full-interview on CNBC.
IHS Markit Analyst predicts stability in auto sales for 2017
Raising interest rates can certainly impact big item-purchase-decisions for consumers, therefore, impacting your dealership. When asked what the short term forecast for dealers looks like, James Chao (a managing director...
5 Ways To Impress Your Boss In 60 Seconds Or Less
Impressing your boss is always a good thing. Here are 5 ways to impress your boss in 60 seconds or less from LinkedIn:
1. Stand Tall
Standing up straight with your shoulders...
5 things you need to stop doing if you want to be more productive
Wondering why your days aren't as productive as they should be? Here's a list of five things you need to stop doing if you want to be more productive.
Trying...
The Sub-Prime Market (Part 2)
Tom welcomes Wes Crumby of Sub Prime Dealer Services on the show. In this conversation style interview, Tom learns what’s best for the dealer in terms of special financing, best...
The CSI Survey
Becky Nixon discusses the CSI Survey and the ways it can be utilized in order to make your dealership better on this week's Weekly Tune-Up.
5 Ways to Make Your Employees Happier and More Productive
Every day, small businesses across the country are hiring more and more millennials. 2017 marks a big year for the millennial generation as they now make up the majority of...
The one question Mark Fields asks his candidates
In a recent interview with Fortune.com, Ford CEO Mark Fields was asked five questions, including if he had a question he always asked his job applicants and what the answer...
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