How to Improve Your Customer Experience with Ride-Share Services – Mahesh Shah, CDK Global
CBT News sits down with Mahesh Shah, EVP, Chief Product and Technology Officer at CDK Global, to discuss their new partnership with Lyft and...
Climbing the Ladder of Success in a Dealership
There are many opportunities for career growth in a dealership. Stories abound of managers who started out washing cars. If you know what you...
How to Reduce Chargebacks in F&I – 3 Simple Strategies Can Make All the...
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or any salesperson for that matter). It can decimate...
The Importance of a Dealership’s Unique Digital Retailing Process – Tim Cox, CarNow &...
Today on CBT News, we welcome back Tim Cox, co-founder of CarNow, and Drew Tutton, General Manager at Ed Voyles Chrysler, Dodge, and Jeep,...
Why Dealerships Should Pay More Attention to Cloud Technology – Dan Flynn, CDK Global
In the changing technology space today it's very important for dealers to pay attention to new offers that are in the marketplace, and there...
Your Growth is Your Responsibility
On this week's episode of F&I Today, Becky Chernek invites Christopher Vester, COO at Hubert Vester Auto Group, to talk about personal growth, differentiating...
Addressing Customer Concerns Through the Appraisal Process
On this week's episode of Straight Talk, David Lewis talks about a few different ways to handle the appraisal process as well as why...
The Power of the First Impression
On this week's episode of the Weekly Tune-Up, Almog Veig of David Lewis and Associates talks about the meet and greet in the service...
Finding Your Drive to Succeed
Go to work ready to make a difference for your customers. Don't settle for average. Do you have the drive it takes to succeed...
