Time for a New F&I Manager? 4 Intangibles to Look For
As 2020 approaches, many dealers may be looking to replace an F&I manager that may not be performing at a high level. The new...
Time to Break Your Old School Phone Habits
There are two quick facts about your customers and your dealership: Fact #1: Customers are looking for a faster and better customer experience when they...
5 Reasons Why You Don’t Close the Deal
Way too many salespeople spend too long selling and too little time closing. These two things—selling and closing—are completely different arts and you need...
15 Ways to Improve Communication in the Service Drive
Effective communication. This article is a “how to” on the ways we can more efficiently communicate with our customers and our colleagues. We need...
Changing your Website? Here’s What You’ll Need From Start to Sale
There’s a big issue that dealerships are running into with their websites. Consumers are visiting dealership websites, sure — but they aren’t staying on...
Overcoming Your Self-Objection
What's the biggest objection that you're going to get today? Price? Payments? Interest rate? Jonathan Dawson says that your biggest objection might actually be...
CRM Managers, BDRs, and How to Be Successful
On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
Altering the Language Being Used in Your Dealership
On this week's episode of Kain & Co., David Kain talks about the use of outdated language in the dealership and how customers may...
How Video Pre-Roll Can Complement Your Online Marketing Strategy
On this week's episode of Auto Marketing Now, Brian Pasch talks about video pre-roll and some ideas that can tweak your existing video pre-roll...
