Most people are uncomfortable initiating a big purchase, especially a car. No matter how much research they've done before coming to your lot, most customers are shy to start, afraid...
20 years ago, buyers would visit several dealerships and go on dozens of test drives to find the right car. A prime location and a big sign with decent inventory...
The F&I office is the lifeblood of the dealership. With the race to the bottom on price, dealers need to make up the profit on the back end. The pressure is...
Ever think you’d be competing with a garden hose? In a sense, you are...because the same people buy both products. And as IBM’s Bridget van Kranlingen has said, “The last...
What are the fundamentals of conversation skills? What do you say when you’re face to face?
It’s a good question that isn’t often addressed. First impressions matter even more than you think....
On today's show:
Mike Jackson, AutoNation CEO, shares his sales predictions for the rest of the year
Todd Gunderson, Division VP at NextGear Capital, explains how floor plan providers can...