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conflict

6 Strategies to Manage Conflict and Improve Working Relationships

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Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
friction

Getting Rid of Friction in the Dealership

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 Whether it's between two team members or a team member and a customer, friction is never a good look for your dealership. Glenn Pasch...
conflict

Four Conflict Scenarios You Will Encounter at Your Dealership And How...

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Conflict is inevitable. Every individual that works in —and outside of—your dealership has thoughts and opinions that were shaped by their life experience. Since...
conflict

Is constructive conflict good for your team?

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In this interview from the Duke University Youtube Channel, Mary Barra, Chairman and CEO of General Motors speaks to Dean Bill Boulding about leadership,...
suv trend

Daily Newscast: Steve Finlay: Will the SUV trend last? | Revealing...

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On today's CBT Newscast for Thursday April 20, 2017: How long will the SUV trend last? In this interview with Steve Finlay, Sr. Editor with Ward’s...