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Kevin Frye

Digital Retailing Trends, Video Marketing Strategies, and the Importance of a...

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On today’s show, we’re pleased to welcome Kevin Frye, eCommerce Director for Jeff Wyler Automotive Family, one of the top 50 dealer groups in...
Natasha del Barrio

How to Embrace Industry Change and Adapt to the Needs of...

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 Like many other industries, automotive retail is constantly changing and evolving. From technology to customer experience, to service appointments, each area of the dealership...
company culture

Creating a Stellar Company Culture in Your Dealership

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Your company culture affects both employees and customers in an undeniable way. As Thomas Davenport of Towers Watson Consulting stated, “workplace culture is to...
culture

Create a Culture of Infinite Learning to Drive Dealership Success –...

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Overseeing multiple dealerships with hundreds of employees is certainly not an easy task, and requires precision management. In this segment, Jim Fitzpatrick talks with...
culture

Why It’s Important to Cultivate a Positive Company Culture – Paul...

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Great company cultures don’t appear out of thin air. They happen because business leaders bring their employees together under a shared mission, and cultivate...
company culture

The Importance of a Dealership’s Mission, Vision and Values

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You may have heard the phrase “company culture” tossed around corporate meetings, memos and materials lately. It’s becoming increasingly popular to use company culture...
communication

5 Proven Ways To Improve Your Company’s Communication

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Effective internal communication is incredibly important to any company, and any entrepreneur. But skillful communication is so much more than that: communication can mean...
millennials

5 Ways to Nail Corporate Culture to Attract and Retain Millennials

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You're only as strong as the team that supports you. And many of today's corporate teams are made up of Millennials. When it comes to...
rear view mirror

CBT News – December 28, 2015

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On today's show: Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found...
Todd Smith

CBT News – December 21, 2015

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On today's show: Todd Smith, former Dealer Principal and now CEO of ActivEngage explains if the live chat process you’re using hurts your team more...