Tag: communication

Does your dealership ever have issues between the F&I department and Sales department? If any problems here aren’t smoothed out, it can greatly hinder...

Deliver the experience Can you deliver the experience that every customer expects? With today’s rapidly evolving car buying process, it can be challenging to keep up....

On today's show: Gary Tucker, CEO of DealerRater, discusses online reviews Tyrell Kennedy, Sales Manager of Nalley Infiniti near Atlanta, shares recruiting and training tips Jody DeVere...

On today's show: Dale Pollak, Chairman and Founder of vAuto, discusses how to achieve success with your used car inventory Zach Klempf, CEO of...

On today's show: John Fitzpatrick, President and CEO of Force Marketing, on how to avoid sending mixed messages to customers Are you doing enough...

On today's show: Jeremy Alicandri, VP of Habberstad Auto Group, on whether third-party vendors continue to be useful April Rain, digital marketing expert and...

What has the lowest percentage of engagement and conversion of virtually any form of communication? If you guessed emails, you would be correct. In...

On today's show: Mike Jackson, AutoNation CEO, shares his sales predictions for the rest of the year Todd Gunderson, Division VP at NextGear Capital,...

When it comes to taking mental notes of what a potential car buyer desires, tapping into the emotion and excitement of that customer during...

On today's show: - Kevin Bradberry, President TK Worldwide, explains what you should look for in a sales manager - Karl Brauer, Senior Analyst at Kelley...