Inside the AI compliance playbook for dealerships
During the CBT News Auto Leadership Summit, David Kain, CEO of Kain Automotive, moderated a panel discussion surrounding the idea of "The Next Frontier" of AI, digital retailing, and pricing...
TSLA380.310-10.75%
GM77.180-0.54%
F14.2950.105%
RIVN16.960-0.13%
CYD43.170-1.55%
HMC28.275-0.495%
TM178.350-1.41%
CVNA69.655-1.005%
PAG203.795-0.945%
LAD337.610-1.55%
AN207.585-1.415%
GPI328.760-2.86%
ABG224.820-1.84%
SAH100.420-2.3%
TSLA380.310-10.75%
GM77.180-0.54%
F14.2950.105%
RIVN16.960-0.13%
CYD43.170-1.55%
HMC28.275-0.495%
TM178.350-1.41%
CVNA69.655-1.005%
PAG203.795-0.945%
LAD337.610-1.55%
AN207.585-1.415%
GPI328.760-2.86%
ABG224.820-1.84%
SAH100.420-2.3%
TSLA380.310-10.75%
GM77.180-0.54%
F14.2950.105%
RIVN16.960-0.13%
CYD43.170-1.55%
HMC28.275-0.495%
TM178.350-1.41%
CVNA69.655-1.005%
PAG203.795-0.945%
LAD337.610-1.55%
AN207.585-1.415%
GPI328.760-2.86%
ABG224.820-1.84%
SAH100.420-2.3%
Car Wars
Car Wars return from NADA 2026 highlighting dealer insights, platform enhancements, and industry leadership
Dallas, TX | February 16, 2026 – Car Wars returned from the NADA 2026 Show after a productive week of conversations with dealers, partners, and industry leaders about the phone...
Service: It’s time to make status updates your friend, not your foe
According to Car Wars data gathered from thousands of dealerships across North America, only 26% of outbound calls made by service departments in 2021 were regarding vehicle status updates. Comparatively,...
Car Wars’ Jordan Patterson discusses how COVID-19 has changed call tracking and phone handling for auto dealers
Inbound and outbound calls have changed tremendously during the pandemic. Today, we welcomed Jordan Patterson, Sales Director of Car Wars to CBT News. Car Wars is a comprehensive call tracking...
How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving call center practices with Mike Haeg, Vice President of Automotive at Car Wars. The pair also discuss the...
How AI Can Improve Your Dealership’s Call Center Practices – Mike Haeg | Unconscious Bias in the Workplace and How to Avoid It | Dealership Statistics That Every Dealer Should Know
Today on CBTNews.com - Thursday, April 11th, 2019:
How AI Can Improve Your Dealership's Call Center Practices - Mike Haeg
On today's show, CBT's Bridget Fitzpatrick discusses how artificial intelligence is improving...
Incorporating Your CRM with Your Phone Process to Capitalize on Leads | Five Upcoming Automotive Industry Conferences You Should Attend | How Much Time and Money Do You Waste On Team Building?
Today on CBTNews.com - Tuesday, October 2nd, 2018:
Incorporating Your CRM with Your Phone Process to Capitalize on Leads - Mike Haeg
Every dealer knows it costs hundreds of dollars just to...
Break old school phone habits: Creating a successful phone practice
There are two quick facts about your customers and your dealership:
Fact #1: Customers are looking for a faster and better customer experience when they buy a car.
Fact #2:...
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