TSLA345.6202.37%
GM76.730-0.01%
F12.2400.06%
RIVN15.2400.1%
CYD42.8401.56%
HMC24.370-0.13%
TM211.140-3.86%
CVNA326.840-11.97%
PAG155.1501.89%
LAD266.5403.26%
AN200.4203.51%
GPI338.1105.48%
ABG202.0501.37%
SAH67.8301.87%
TSLA345.6202.37%
GM76.730-0.01%
F12.2400.06%
RIVN15.2400.1%
CYD42.8401.56%
HMC24.370-0.13%
TM211.140-3.86%
CVNA326.840-11.97%
PAG155.1501.89%
LAD266.5403.26%
AN200.4203.51%
GPI338.1105.48%
ABG202.0501.37%
SAH67.8301.87%
TSLA345.6202.37%
GM76.730-0.01%
F12.2400.06%
RIVN15.2400.1%
CYD42.8401.56%
HMC24.370-0.13%
TM211.140-3.86%
CVNA326.840-11.97%
PAG155.1501.89%
LAD266.5403.26%
AN200.4203.51%
GPI338.1105.48%
ABG202.0501.37%
SAH67.8301.87%


car sales

business development

How to Create an Efficient Business Development Dealership

- December 2, 2019
Going beyond the current BDC model and creating a business development dealership makes all employees accountable for growth in sales and service. Business Development Centers (BDCs) are a great way...
Sales & Marketing Articles
power base

Your Personal Power Base Should Be Your Mother Lode Of Sales Prospects

- November 29, 2019
For an automotive salesperson, the most lucrative opportunity to ignite your sales is to tap into your personal power base. Your power base is composed of all the people you...
Sales & Marketing Articles
turnover costs

Attracting and Retaining Good Employees

- November 29, 2019
Employee turnover costs your dealership a lot in terms of production and lost revenue. Want to improve by attracting the top employees? Glenn has three things to focus on. VIDEO TRANSCRIPT: It's...
Tips & Training
phone

Don’t Let Bad Phone Habits Disconnect Your Customers

- November 29, 2019
It’s well known that one the quickest ways to increase sales is to improve on the phone.  The opportunity becomes more obvious as the volume of phone calls to businesses...
Sales & Marketing Articles
strike

What Clift Buick GMC is Doing to Overcome the Challenges of the GM Workers Strike

- November 27, 2019
On today’s show, we’re pleased to welcome Garry Clift, owner and president of Clift Buick GMC in Adrian, Michigan. He and Jim discuss the aftermath of the GM workers strike,...
Management & Leadership Daily Automotive News
leads

The Importance of Monitoring the Quality of Your Dealership’s Leads – Kevin LeSage, Autotrader

- November 21, 2019
Joining us today to discuss Cox Automotive’s new whitepaper, “The High Cost of Poor-Quality Leads”, is Kevin LeSage, director of digital marketing for Autotrader. VIDEO TRANSCRIPT: Jim Fitzpatrick: Welcome into the show,...
Sales & Marketing Featured
Dave Cantin

Dave Cantin on the Buy-Sell Market, Acquisitions, and Industry Consolidation

- November 20, 2019
On today’s show, we’re pleased to welcome 20-year automotive industry veteran Dave Cantin, CEO of Dave Cantin Group. As part of the Dave Cantin Group, DCG Acquisitions specializes in the...
Daily Automotive News Auto News
digital marketing

The Benefits of Digital Marketing for Your Fixed-Ops Department – Andy MacLeay, Dealer.com

- November 19, 2019
On today’s show, we’re pleased to welcome back Andy MacLeay, Director of Digital Marketing for Dealer.com.  VIDEO TRANSCRIPT: Jim Fitzpatrick: Hi everyone. Jim Fitzpatrick with CBT News. Thanks so much for joining...
Sales & Marketing Fixed-Ops
dealers

How ReconVelocity is Helping Dealers Set a New Standard for Vehicle Reconditioning

- November 18, 2019
On today's show, we're pleased to welcome back Hugh Hathcock, owner of ReconVelocity and Kalah McCoy, Executive Vice President at ReconVelocity. The pair discuss their successes so far, plans for...
Fixed-Ops Auto News
auction volume

Inventory and Auction Volume: The Latest from J.D. Power’s Larry Dixon

- November 14, 2019
On today's edition of CBT News, we speak to Larry Dixon, Senior Director of valuation services at J.D. Power. Larry gives us an update on inventory and auction volume as...
Daily Automotive News Auto News

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CBT News
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