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Mahesh Shah

What CDK Global and Microsoft’s New Partnership Means for Dealers –...

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Jim Fitzpatrick is joined by Mahesh Shah, Executive VP and Chief Product and Technology Officer at CDK Global, and John Reed, Director of Automotive...
AI

The Benefits and Barriers of Implementing AI in Your Dealership –...

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Chase Abbott, Vice President of Sales at Cox Automotive, stopped by the CBT Stage at NADA 2020 in Las Vegas to talk about how...
Randy Kobat

Navigating Through Today’s Used Car Market – Randy Kobat, Cox Automotive

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined on the CBT Stage by Randy Kobat, Sr. Vice President of vAuto,...
lookalike audiences

Testing Lookalike Audiences on Facebook

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 Want more customers like the ones you have? Brian has a great suggestion using your DMS and Facebook for capturing lookalike audiences. VIDEO TRANSCRIPT: Hi, this...
Pete MacInnis

3 Core Components to Seamlessly Transition Customers from Online to Your...

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Pete MacInnis, CEO of eLEND Solutions. VIDEO TRANSCRIPT: Jim Fitzpatrick: eLEND Solutions, you...
Xtime

How Xtime is Working to Increase Customer Loyalty in the Service...

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Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with David Foutz, Vice President of...
customer success

The Value CDK Global’s Customer Success Model is Bringing to Dealers...

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by John Hickey and Michael Seeman from CDK Global. John is the...
Manheim

How Manheim Express Continues to Provide a Premier Experience Within the...

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined on the CBT Stage by Derek Hansen, Vice President of Digital Inventory...
Kerrigan

Ryan Kerrigan Discusses Dealership Valuations, Transactions, and Other Market Trends

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Ryan Kerrigan, Managing Director of Kerrigan Advisors. The pair discuss expectations...
Proactive Dealer Solutions

Leverage Artificial Intelligence to Score and Evaluate Every Customer Call –...

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At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Lawson Owen, Managing Partner of Proactive Dealer Solutions. VIDEO TRANSCRIPT: Jim Fitzpatrick: The...