For most people, when they think about someone they can put their trust in, a car salesperson doesn't usually come to mind. To trust is to have a firm belief...
Self-doubt can feel very paralyzing and cause you to stop trying to succeed. The thing about self-doubt is that no one, but yourself, can overcome the causes and effects. First,...
Almost all dealerships who have a successful streamlined reconditioning process do some sort of Daily Trade Walk with their sales and service teams. This gives everyone an opportunity to learn...
Some dealers and dealer advocates are saying that the franchise model is under attack. The latest concern is surrounding Ford CEO Jim Farley's recent statements regarding future OEM operations. Today...
With how popular electric vehicles have become, it is no wonder that large dealerships and training companies are partnering together to work with technicians and auto service students to service...
Welcome to this week's episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
CHARLOTTE, N.C. (June 22, 2022) – A visionary and transformative figure in both business and entertainment, Ollen Bruton Smith, the founder and executive chairman of Sonic Automotive (NYSE:SAH), Speedway Motorsports and Speedway Children’s Charities...
The pain points many car dealers are experiencing in wholesale transactions can be solved by Cox Automotive's Upside, a whole new way to wholesale. Cox introduced Upside at NADA earlier...
Many auto retail professionals were expecting the semiconductor chip and vehicle shortages to be long gone by now, but the industry is still grappling with supply chain challenges. Today on...
Inbound phone calls are still your best low-funnel leads, so they must be handled properly. Many dealers believe their sales team should be able to handle all those incoming calls,...