Due to a potential break at the base of the trunk latch, which would make it impossible for the trunk to open from the inside, the South Korean automaker, Kia,...
Inside Automotive
The role of speed in customer service and car buyer loyalty — Jay Baer
Customer service speed can make or break a dealership's brand loyalty and long-term growth. On this...
Inside Automotive
The future of artificial intelligence in the dealership — Kevin Frye | Jeff Wyler Automotive Family
The automotive industry is evolving once more as artificial intelligence transforms how car dealers...
Now more than ever, dealerships need help to fill roles and retain top talent, like technicians. But you may be surprised to learn it doesn't always come down to money...
Inside Automotive
Four vital factors to consider when trying to meet dealership hiring demands - Adam Robinson | Hireology
Now more than ever, dealerships need help to fill roles and retain top...
Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background.
But right at the forefront, a lineup...
Inside Automotive
Leveraging AI as an asset in the dealership rather than being afraid of it – Shep Hyken
Artificial Intelligence is changing how some companies conduct business, especially in customer service....
When automakers release their new vehicle sales figures, they are predicted to show significant year-over-year growth with a modest slowdown from last month's sales pace. The new vehicle inventory reaching...
In an inspiring display of dealers doing good, over 80 local new car dealerships, rallied behind our nation's military under the banner of the Chicago Automobile Trade Association (CATA). CATA...
Inside Automotive
Addressing challenges in the ACC2 and driving zero-emission vehicle demand — Jim Appleton | NJ CAR
New Jersey Governor Phil Murphy announced a proposal to adopt the Advanced Clean Cars...