TSLA373.720-13.79%
GM78.520-0.48%
F12.480-0.15%
RIVN16.950-0.79%
CYD41.870-0.72%
HMC24.480-0.14%
TM196.080-4.35%
CVNA403.000-13.79%
PAG160.0000.53%
LAD276.390-0.19%
AN202.970-0.41%
GPI339.780-2.08%
ABG202.010-0.44%
SAH71.2200.2%
TSLA373.720-13.79%
GM78.520-0.48%
F12.480-0.15%
RIVN16.950-0.79%
CYD41.870-0.72%
HMC24.480-0.14%
TM196.080-4.35%
CVNA403.000-13.79%
PAG160.0000.53%
LAD276.390-0.19%
AN202.970-0.41%
GPI339.780-2.08%
ABG202.010-0.44%
SAH71.2200.2%
TSLA373.720-13.79%
GM78.520-0.48%
F12.480-0.15%
RIVN16.950-0.79%
CYD41.870-0.72%
HMC24.480-0.14%
TM196.080-4.35%
CVNA403.000-13.79%
PAG160.0000.53%
LAD276.390-0.19%
AN202.970-0.41%
GPI339.780-2.08%
ABG202.010-0.44%
SAH71.2200.2%


Becky Nixon

service

Wasted Dollars in Your Service Lounge

- June 19, 2018
People live at a faster pace nowadays. How time feels to someone is relative to what their priorities are at any moment. On this week’s edition of the Weekly Tune-Up,...
maintenance

The Cost of Being Competitive with Maintenance

- June 12, 2018
  On today's episode of the Weekly Tune-Up, Becky Nixon discusses the costs of being competitive with maintenance products and services in your service department. Video Transcription: Hello again and welcome to this...
comprehensive customer service

What is Comprehensive Customer Service?

- June 5, 2018
We're all aware of how important customer service is. In this episode of the Weekly Tune-Up, Becky Nixon addresses what exactly it means to excel in comprehensive customer service.
fixed-ops

Building Trust in Fixed-Ops

- May 29, 2018
On this week's episode of the Weekly Tune-Up, Becky Nixon shares her insights on how trust in the fixed-ops department can affect the overall success of your dealership.
time management

Time Management in the Service Department

- May 22, 2018
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about one of the most important things service advisors can do to increase their productivity and profits, time management.
technicians

How Should You Pay Your Technicians? (Part 3)

- May 15, 2018
On today's episode of the Weekly Tune-Up, Becky Nixon continues her series on how you should be paying your technicians. In part three, Becky answers the question: Do we retire...
technicians

How Should You Pay Your Technicians? (Part 2)

- May 8, 2018
On today's episode of the Weekly Tune-Up, Becky Nixon continues her series on how you should be paying your technicians. In part two, Becky talks about giving your technicians access...
problems

Preventing Future Problems For Your Customer

- April 24, 2018
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about how a trained auto service technician has the skills and tools to search out and solve problems that...
good employee

What to do when you lose a good employee

- March 6, 2018
On this week's episode of the Weekly Tune-Up, Becky goes over what you should do when you lose a good employee and how to avoid panicked hiring.
BDC

To BDC, or Not to BDC

- February 13, 2018
On this week's edition of the Weekly Tune-Up, join Becky Nixon as she answers the question that everyone wants the answer to: To BDC, or not to BDC.


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