On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department.
Whenever we think about ways to promote...
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over how sending a video to your customers could be more beneficial than a photo or email and discusses other...
Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to the dealership where they purchased their...
Today Becky talks about Express Service as a way to build growth in your service departments numbers and profits. This is a big need today as so many of our...
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership.
There is a great difference between a Leader and a Boss....
Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling with low or poorly trained technicians....