TSLA373.720-13.79%
GM78.520-0.48%
F12.480-0.15%
RIVN16.950-0.79%
CYD41.870-0.72%
HMC24.480-0.14%
TM196.080-4.35%
CVNA403.000-13.79%
PAG160.0000.53%
LAD276.390-0.19%
AN202.970-0.41%
GPI339.780-2.08%
ABG202.010-0.44%
SAH71.2200.2%
TSLA373.720-13.79%
GM78.520-0.48%
F12.480-0.15%
RIVN16.950-0.79%
CYD41.870-0.72%
HMC24.480-0.14%
TM196.080-4.35%
CVNA403.000-13.79%
PAG160.0000.53%
LAD276.390-0.19%
AN202.970-0.41%
GPI339.780-2.08%
ABG202.010-0.44%
SAH71.2200.2%
TSLA373.720-13.79%
GM78.520-0.48%
F12.480-0.15%
RIVN16.950-0.79%
CYD41.870-0.72%
HMC24.480-0.14%
TM196.080-4.35%
CVNA403.000-13.79%
PAG160.0000.53%
LAD276.390-0.19%
AN202.970-0.41%
GPI339.780-2.08%
ABG202.010-0.44%
SAH71.2200.2%


Becky Nixon

fixed-ops

What a Diagnostic Fee Actually Costs You

- May 30, 2017
On this week's edition of the Weekly Tune-Up, Becky Nixon talks about diagnostic fees and what they actually cost you in your service department. Whenever we think about ways to promote...
fixed-ops

How to Create Value in Your Fixed-Ops Selling Process

- May 23, 2017
On this week's edition of the Weekly Tune-Up, Becky Nixon goes over how sending a video to your customers could be more beneficial than a photo or email and discusses other...
female buyers

Understanding the Needs of Female Customers

- May 16, 2017
  Women made up more than 65% of customers coming into our service departments in 2016 and they are more likely to be loyal to the dealership where they purchased their...
express service

Is Your Express Service Actually Express?

- May 9, 2017
  Today Becky talks about Express Service as a way to build growth in your service departments numbers and profits.  This is a big need today as so many of our...
CSI Survey

The CSI Survey

- May 2, 2017
Becky Nixon discusses the CSI Survey and the ways it can be utilized in order to make your dealership better on this week's Weekly Tune-Up.
dispatching

Effective Leadership in your Fixed Ops Division

- April 18, 2017
On today's episode of Weekly Tune-up, Becky talks about effective leadership when it comes to Fixed Ops in your dealership. There is a great difference between a Leader and a Boss....
dispatching

Dispatching of Work

- April 11, 2017
  Spring is in the air and this means an increase in customer traffic in your service department. Good news for most, except those struggling with low or poorly trained technicians....


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