In this interview with Steve Finlay, Sr. Editor with Ward’s Auto, Joe discusses a recent article Steve wrote for Ward’s entitled, The Big Story: Does Cadillac Have Too Many Dealers?...
Earlier this week Jim Fitzpatrick sat down with Mark O’Neil, COO at Cox Automotive, at the J.D. Power Summit in New York to discuss the future of the retail auto...
With all the digital platforms your dealership uses, sometimes there are red flags that may cause you to forget about the human connection involved in selling. We spoke to automotive writer...
Steve Stauning, CEO/Founder of stevestauning.com delivers critical sales, leadership, customer service and general management training in bite-sized nuggets designed to help you and your team reach your potential. What makes Steve...
America is “doing well” according to Fed Chair Janet Yellen at a news conference in Washington. In this video Yellen gives an update on the state of the economic outlook...
In today’s CBT Newscast for Friday March 17, 2017:
Why vehicles with wifi are the future sales opportunity
GM is now offering prepaid unlimited-data "hot spots"; CNBC's Phil LeBeau reports on this. Watch...
Seven Signs Your IT Strategy is Reactive
What is your dealership's information technology (IT) strategy? Does it have one? If you don't currently have a five-year IT plan, then your...
Engaging Advisor to Assist
The time has come. You have well-thought-out reasons to sell your business. You have put your business in the best possible position for sale. You are...
Should Ford stick to doing what it does best?
Steve Hall from NCM on communicating better with your service customers
OEM: Honda chief retires to help make "moonshine"
David chats with Joe Chura, CEO of DealerInspire, about the wave of new changes and technology coming to the digital automotive buying experience and how dealers can best use new...