TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%
TSLA360.590-20.67001%
GM72.540-2.5%
F11.590-0.09%
RIVN15.4000.46%
CYD39.410-0.08%
HMC24.150-0.16%
TM207.010-2.66%
CVNA313.5481.45799%
PAG149.3400.18%
LAD251.8201%
AN197.680-0.29%
GPI329.450-1.34%
ABG194.7600.73%
SAH64.870-0.38%


Auto Retail

The Long-Term Benefits of Business Innovation During COVID-19 – Erik Wahl, Graffiti Artist, Author & Speaker

- May 29, 2020
On today's show, we’re pleased to welcome Erik Wahl, world-famous graffiti artist, acclaimed corporate speaker, and best-selling author of Unthink: Rediscover Your Creative Genius. Did you enjoy this segment? Please share...

Auto Columnist Mark Phelan Discusses COVID-19 Recovery for Michigan Dealers and OEMs

- May 29, 2020
On today's show, we’re pleased to welcome back Mark Phelan, auto critic and columnist for the Detroit Free Press, the largest daily newspaper in Detroit, Michigan. Did you enjoy this segment?...
marketing update

Weekly Marketing Update with John Fitzpatrick – [5.29.20]

- May 29, 2020
In today's segment, we’re pleased to welcome back John Fitzpatrick, President and CEO of Force Marketing, who provides CBT with a weekly marketing update. To find out more, visit Force...
response rates

Tips to Improve Survey Response Rates When It Matters Most

- May 28, 2020
Dealership traffic volumes continue to be suppressed. For shoppers reaching out to dealerships online and in person, buying intent seems to be much higher than pre-COVID. Although the average customer...
loyalty marketing program

Building a Culture Around Your Dealership’s Digital Retailing Process

- May 28, 2020
On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses how to create a logical environment for your dealership's digital retailing tools. Did you enjoy...
Jeff Shore

The Skill Sets Your Salespeople Need in Order to Thrive During the COVID-19 Recovery – Jeff Shore, Sales Expert

- May 28, 2020
On today's show, we’re pleased to welcome back Jeff Shore, CEO of Shore Consulting, best-selling author, and B2C sales expert. In this segment, he and Jim tackle sales strategy, training,...
automation

Will Automation Affect the Auto Retail Workforce?

- May 27, 2020
Automation is at work in the automotive industry. Processes in manufacturing are now driven in large part by AI-powered machines that can operate round the clock rather than an eight-hour...
Dan Thurmon

How to Lead Through Change and Shatter Limitations – Dan Thurmon, Author & CEO of Motivation Works

- May 27, 2020
In today's segment, we’re pleased to welcome president of Motivation Works, Inc., Dan Thurmon. Dan is also a renowned speaker, entrepreneur, acrobat, and the popular author of "Off Balance on...
customers

Creating Lifetime Customers in Post-COVID-19 Commerce

- May 27, 2020
COVID-19 forced companies and consumers to adapt rapidly to stressful circumstances. E-commerce became pivotal, and contactless service a necessity. The script for how we interact with each other has been...
Capgemini

This Study By Capgemini Reveals Consumer Interest Levels in Buying a Car Post COVID-19 – Daniel Davenport

- May 27, 2020
On today’s show, we’re pleased to welcome Daniel Davenport, Senior Director of North American Automotive for Capgemini. Daniel and Jim discuss the findings from Capgemini's recent survey on buyer interest in...


CBT News
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