TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%
TSLA376.020-2.65%
GM78.9500.99%
F12.390-0.105%
RIVN16.140-0.58%
CYD40.770-1.06%
HMC24.200-0.17%
TM192.9800.81%
CVNA406.420-0.31%
PAG161.5501.41%
LAD277.2400.38001%
AN200.970-3.03%
GPI344.7005.18%
ABG200.5600.53%
SAH72.3900.81%


auto finance

closing, financing and insurance

Closing in F&I starts with a strong opening

- December 6, 2023
Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and products is everything and most know...
Digital channel users score higher in satisfaction, Net Promoter Scores, and lower service costs, according to J.D. Power study.

Digital engagement is crucial for customer satisfaction and cost savings

- November 15, 2023
Digital channels have emerged as the most efficient and effective way for auto lenders to maintain or grow their profitability despite the current macroeconomic conditions. Customers who use digital channels...
There are four strategies that F&I managers can implement now that can make potential headwinds this year easier to navigate.

(Presumed) tough times mean a back-to-basics approach

- November 13, 2023
The R-word. The one no dealer wants to hear and well…none of us want to think about it. Recession. And though most economists are saying we’re not in one quite yet, there’s...

How to make F&I meetings a home run for everyone

- October 19, 2023
Who likes meetings? Not many of you reading this right now have department meetings at the top of your list of fun things to deal with every day at the...
F&I transparency

The time is now for F&I transparency

- September 21, 2023
Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip the dealership process altogether. The onset...
Automotive industry experts at Experian have reported a leveling off of new car cash deals but a rise for used car transactions.

More cash deals than ever in ’23—How to turn a negative into a positive

- August 14, 2023
‘I can’t wait to take the next cash deal!’ said no F&I manager EVER. Most see them as a ‘dead’ deal where there is little or no chance to hold any...
Car buyers who no longer commute to an office seem to be spending more both on the price of a vehicle and the F&I products to protect it.

Are car buyers who work-from-home making F&I sales easier?

- July 24, 2023
For the last few years since the start of the pandemic, companies have been more open to the idea of working from home to reduce turnover while maintaining productivity. Though some...
Ready to learn more? Here are 5 complexities that dealers like you run into when beginning or scaling up their out-of-state sales.

Remove risk from out-of-state sales and make money faster

- July 13, 2023
Out-of-state auto sales give dealerships a great revenue stream – but if you don’t manage them correctly, they can also make you pace up and down the halls like an...
Melinda Zabritski joins CBT Now Experian has released new data showing that the average loan amount for both new and used vehicles has decreased in the third quarter.

Why some car buyers are choosing shorter auto loan terms — Melinda Zabritski | Experian

- June 22, 2023
Experian's State of the Automotive Finance Market Q1 2023 has found that some new vehicle shoppers opted for shorter auto loan terms in the first quarter. On this episode of...
In a last-minute vote to prevent a devastating national default, the Senate approved a bill suspending the debt ceiling on Thursday evening.

Debt ceiling vote: default avoided but uncertainty remains

- June 2, 2023
In a last-minute vote to prevent a devastating national default, the Senate approved a bill suspending the debt ceiling on Thursday evening. Having now cleared the House and Senate, the bill...


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