How a telephone system can increase your CSI score
Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s not a surprise, therefore, that CX...
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
TSLA364.270-1.93%
GM82.200-4.42%
F13.210-0.4%
RIVN14.990-0.41%
CYD35.4000.88%
HMC32.200-0.33%
TM191.530-2.38%
CVNA65.120-0.72%
PAG212.610-2.14%
LAD316.270-5.41%
AN168.290-6.59%
GPI246.420-8.53%
ABG183.060-4.85%
SAH63.660-2.29%
Publishing Partners
How data is helping car dealers maximize profits and retain customers — Aaron Baldwin | automotiveMastermind
Car dealers have navigated a pandemic, high interest rates, inflation, and fluctuating demand with relative ease, underlining the strength of the retail automotive sector. However, with consumer preferences evolving and...
How to win agricultural clients as a car dealer — Pat Driscoll | The Certified Agriculture Group
Although demand for passenger and fleet vehicles is starting to normalize in the aftermath of the COVID pandemic, most car dealers have yet to tap into a key market that...
Merging online car shopping and in-store experiences with enhanced data tools — Brad Title | Gubagoo
In today's world of instant connectivity, the lines between physical dealerships and digital spaces, for leads and sales, are increasingly blurred. And for the last few years, dealers have been...
Boost your dealership’s profitability with advanced, customizable digital reports — Todd Katcher | Digital Dealership System
More than ever, dealers are relying on technology to help them run their businesses, serve their customers, and help employees reach new heights. But not all tools are created equal:...
The key to providing a first-in-class digital experience — Ted Rubin | ActivEngage
With so many of today's car buyers opting to shop online, your dealership's digital experience has become more important than ever. However, with the automotive industry lagging behind others in...
How a digital leaderboard can drive performance at your dealership
From sales to fixed-ops, dealership teams are ill-prepared for today's rapidly evolving automotive landscape. As was apparent throughout last year, prices are falling, competition is increasing, and customer preferences are...
TotalCX hires Ammar Zuriki as the new Chief Technology Officer
HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring Ammar Zuriki as Chief Technology Officer....
Trends and predictions for dealers to know in 2024
2024 will be another year of significant transformation for the automotive retail environment. Shifting product mixes, evolving consumer demands and emerging ways to leverage data are all factors dealers need...
The future of electric vehicle charging — Mike Battaglia | Blink Charging
Many dealers have become disillusioned with the electric vehicle market in the post-pandemic car market as technological and infrastructure limitations continue to suppress sales. However, while transitioning away from the...
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