TSLA427.0009.15%
GM78.9451.735%
F14.8351.165%
RIVN14.2450.095%
CYD57.0101.35%
HMC26.4650.205%
TM189.610-0.05%
CVNA67.0082.618%
PAG164.1702.44%
LAD275.3800.85%
AN189.6703.24%
GPI323.1503.04%
ABG185.8950.515%
SAH76.8100.91%
TSLA427.0009.15%
GM78.9451.735%
F14.8351.165%
RIVN14.2450.095%
CYD57.0101.35%
HMC26.4650.205%
TM189.610-0.05%
CVNA67.0082.618%
PAG164.1702.44%
LAD275.3800.85%
AN189.6703.24%
GPI323.1503.04%
ABG185.8950.515%
SAH76.8100.91%
TSLA427.0009.15%
GM78.9451.735%
F14.8351.165%
RIVN14.2450.095%
CYD57.0101.35%
HMC26.4650.205%
TM189.610-0.05%
CVNA67.0082.618%
PAG164.1702.44%
LAD275.3800.85%
AN189.6703.24%
GPI323.1503.04%
ABG185.8950.515%
SAH76.8100.91%


Publishing Partners

Farid Ahmad joins Driving Solutions to discuss the 2023 dealership M&A market and the buy-sell trends he expects to see in 2024.

Forecasting the 2024 dealership M&A market — Farid Ahmad | DSMA

- January 25, 2024
The dealership M&A (mergers and acquisitions) market has demonstrated incredible resilience in the post-pandemic economy, remaining undaunted by rising interest rates and fluctuating demand. On the other hand, the buy-sell...
In automotive, we rely on the CSI score to give us feedback – and the telephone experience is a high priority on that survey.

How a telephone system can increase your CSI score

- January 25, 2024
Customer Experience (CX) is created every time a customer engages with your dealership from car shopping research to ongoing service and repair work. It’s not a surprise, therefore, that CX...
Aaron Baldwin joins Driving Solutions to discuss the headwinds facing car dealers in 2024 and how data is paving the way to bigger profits.

How data is helping car dealers maximize profits and retain customers — Aaron Baldwin | automotiveMastermind

- January 25, 2024
Car dealers have navigated a pandemic, high interest rates, inflation, and fluctuating demand with relative ease, underlining the strength of the retail automotive sector. However, with consumer preferences evolving and...
Pat Driscoll joins Driving Solutions to discuss how car dealers can maximize profits by serving the agricultural sector.

How to win agricultural clients as a car dealer — Pat Driscoll | The Certified Agriculture Group

- January 24, 2024
Although demand for passenger and fleet vehicles is starting to normalize in the aftermath of the COVID pandemic, most car dealers have yet to tap into a key market that...
CEO Brad Title envisions Gubagoo playing a significant role in the future of automotive retail by offering holistic and integrated solutions.

Merging online car shopping and in-store experiences with enhanced data tools — Brad Title | Gubagoo

- January 24, 2024
In today's world of instant connectivity, the lines between physical dealerships and digital spaces, for leads and sales, are increasingly blurred. And for the last few years, dealers have been...
Todd Katcher joins Driving Solutions to discuss how technology is helping dealership employees stay motivated, engaged, and accountable.

Boost your dealership’s profitability with advanced, customizable digital reports — Todd Katcher | Digital Dealership System

- January 23, 2024
More than ever, dealers are relying on technology to help them run their businesses, serve their customers, and help employees reach new heights. But not all tools are created equal:...
Ted Rubin joins Driving Solutions to share his advice for improving the dealership digital experience and an exciting update for ActivEngage.

The key to providing a first-in-class digital experience — Ted Rubin | ActivEngage

- January 23, 2024
With so many of today's car buyers opting to shop online, your dealership's digital experience has become more important than ever. However, with the automotive industry lagging behind others in...
With a suite of data presentation tools, the Digital Leaderboard deepens the connection and trust across all levels of the dealership.

How a digital leaderboard can drive performance at your dealership

- January 23, 2024
From sales to fixed-ops, dealership teams are ill-prepared for today's rapidly evolving automotive landscape. As was apparent throughout last year, prices are falling, competition is increasing, and customer preferences are...
Prior to joining TotalCX, Ammar held the role of Principal Technical Product Manager at Nuance Communications (a Microsoft Company).

TotalCX hires Ammar Zuriki as the new Chief Technology Officer

- January 22, 2024
HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring Ammar Zuriki as Chief Technology Officer....
To succeed in the evolving automotive retail environment, dealers must adapt to changing market conditions and refine their strategies.

Trends and predictions for dealers to know in 2024

2024 will be another year of significant transformation for the automotive retail environment. Shifting product mixes, evolving consumer demands and emerging ways to leverage data are all factors dealers need...


CBT News
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