TSLA442.0858.495%
GM83.6303.84%
F15.9420.6217%
RIVN14.8150.425%
CYD59.9750.935%
HMC26.8350.415%
TM189.900-0.19%
CVNA71.4501.3%
PAG168.7152.125%
LAD293.29010.24%
AN195.5403.78%
GPI332.4802.85%
ABG192.5402.52%
SAH83.2504.56%
TSLA442.0858.495%
GM83.6303.84%
F15.9420.6217%
RIVN14.8150.425%
CYD59.9750.935%
HMC26.8350.415%
TM189.900-0.19%
CVNA71.4501.3%
PAG168.7152.125%
LAD293.29010.24%
AN195.5403.78%
GPI332.4802.85%
ABG192.5402.52%
SAH83.2504.56%
TSLA442.0858.495%
GM83.6303.84%
F15.9420.6217%
RIVN14.8150.425%
CYD59.9750.935%
HMC26.8350.415%
TM189.900-0.19%
CVNA71.4501.3%
PAG168.7152.125%
LAD293.29010.24%
AN195.5403.78%
GPI332.4802.85%
ABG192.5402.52%
SAH83.2504.56%


Shows

Joining us on the recent episode of Inside Automotive to talk more about that is Jeff Dyke, the President of Sonic Automotive.

Sonic Automotive surges 76% despite CDK outage; Jeff Dyke explains resilience strategies

- August 20, 2024
Despite the estimated 1.02 billion dollar loss for dealerships due to the CDK Global outage, Sonic Automotive’s second-quarter net income is up 76% year-over-year. Joining us on the recent episode...
Suzuki explains the importance of value-based selling, offering actionable insights to help dealerships build long-term customer loyalty

Leveraging ChatGPT for enhanced sales and service – Jen Suzuki

- August 20, 2024
In this episode of Loyalty-Based Sales Strategies, industry expert Jen Suzuki explores ChatGPT's transformative potential for car dealerships. From streamlining service communications to crafting engaging sales messages, Jen explains how...
Vehicle affordability has become a key focal point for both dealers as well as consumers, join Durran Cage to discuss customer loyalty.

Unlocking customer loyalty in an era of vehicle affordability challenges – Durran Cage | Cage Automotive 

- August 19, 2024
Vehicle affordability has become a key focal point for both dealers as well as consumers…and in some markets, this financial strain is posing a challenge to customer loyalty. On the...
In today’s competitive automotive landscape, your dealership's BDC efficiency is more crucial than ever. Joining us is Scott Davis of Volie

How Volie is revolutionizing dealership BDCs – Scott Davis

- August 19, 2024
In today’s competitive automotive landscape, your dealership's Business Development Center (BDC) efficiency is more crucial than ever. With rising costs and the complexity of managing customer interactions, having the right...
Today, we dive into Morgan's book, The 8 Laws of Customer-Focused Leadership: New Rules for Building a Business Around Today's Customer.

How dealers can build a better customer experience through employee-centric leadership – Blake Morgan

- August 16, 2024
Businesses are coming to understand that it's not just about the products or services they offer or how superior they are. Customer experience is now more critical than ever. Keynote...
Automotive Ventures’ latest investment- Chaiz, the first price comparison site to research, purchase vehicle protection products 100% online

Automotive Ventures invests $3.7 million in Chaiz to revolutionize vehicle protection

- August 16, 2024
Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
On today’s episode of Inside Automotive, we’re discussing the importance of having the right mindset, specifically in the F&I department. 

How dealers can transform the F&I department via the right mindset – Cory Collins

- August 15, 2024
Your mindset at the start of the day can shape your performance and the overall success of your team. On today’s episode of Inside Automotive, we’re discussing the importance of...
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland joins us.

Rebecca Lindland breaks down 2024’s automotive market trends: high prices, EV demand, and consumer challenges

- August 15, 2024
Cars Commerce released its Industry Insights Report, which examines the market in the first half of the year. Rebecca Lindland, Senior Director of Industry Data and Insights at Cars Commerce,...
In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list.

Auto dealers urged to prioritize cybersecurity and compliance after CDK Global attack – Shannon Robertson | AFIP

- August 14, 2024
In today's fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list. However, in light of the recent cyber attack at CDK...
As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction.

Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention

- August 14, 2024
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT Now. As the automotive industry grapples...