How reducing friction in the customer experience benefits car dealers
Earlier this year, the eleventh Cox Automotive Car Buyer Journey Study was released in the midst of the pandemic. It doesn’t come as a shock to anyone that both new and...
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
Search for:
CBT automotive newscast: September 24, 2021
Featured Interview:
The aftermath of Hurricane Ida: NJ Car Pres. Jim Appleton talks recovery efforts
It has been some time since Hurricane Ida bombarded the Gulfcoast and Northeast with severe flooding. According...
Is having a wholesale profit a bad thing nowadays?
Welcome to this week’s episode of Used Cars Weekly, the original CBT News show dedicated to bringing car dealers best practices and tips for the used car department, in-depth dealer interviews,...
CBT automotive newscast: September 23, 2021
Featured Interview:
PA dealer David Kelleher on Stellantis establishing its own finance arm
Stellantis is expected to close a deal by year's end, creating its own captive financing arm. Mike Koval Jr.,...
11 key processes every service advisor should be trained to do
According to recent data from NADA, 2020 produced the highest net profit per retail dealership in automotive history. With record gross profit per retail unit on both new and used...
Tips to leverage the data you already have to close after-sale VSC’s
We live in a world that is being consumed by the long reach of so-called ‘big data’. It influences nearly every facet of our economy, our consumer choice, and how...
CBT automotive newscast: September 22, 2021
Featured Interview:
Cox Automotive's Brian Finkelmeyer on new vehicle inventory and what dealers should focus on
As demand continues to climb alongside inventory concerns, could you be doing more to get ahead...
NHTSA probe launched into 30 million more Takata airbags
On Monday, the National Highway Traffic Safety Administration announced that yet another potential airbag inflator recall could be on the way. Takata airbag inflators in as many as 30 million...
What is the future of car sales according to Kelley Blue Book?
Many of us have experienced driving down a street and seeing various car dealerships, ranging from large, branded chain dealerships to small, local auto sales shops. In the past few...
CBT automotive newscast: September 21, 2021
Featured Interview:
WSJ best-selling author Alex Goldfayn explains the power and profitability of phone calls
Are you still using the phone to generate sales in today’s digital retail environment? If not, this...
