Ford has earned the (dis)honor of making more U.S. recalls than any other automaker in 2022.
This is the second year in a row that the brand has earned the "most-recalled"...
As of January 1, 2023, automakers selling EVs with final assembly outside of North America could qualify for a commercial vehicle tax credit, according to the U.S. Treasury Department.
By allowing...
Inside Automotive
How to effectively set and achieve your auto retailing goals in 2023
By now, many of us have goals set for the year ahead, but it’s important to make sure...
Everyone has heard the phrase dress for success, but what does it mean? What kind of clothes should you wear for your job at the car dealership? And what type...
At age 34, Sara Scribbner already stands as a trailblazer in the automotive industry. Scribbner’s journey with Hoffman Auto Group began in 2014, where she initially served in a sales...
The automotive industry is in flux and may be experiencing even more upheaval over the next six months. Small businesses like auto dealerships need to keep up with those changes...
In 2019, McKinsey said, "The automotive customer experience can often feel outdated and inferior, especially for younger customers, who seem to be losing interest in car ownership and prefer more...
What does success look like in the F&I department? How should it be measured? PVR (per vehicle retailed) is currently the most examined metric used to judge whether or not F&I...
Looking back at 10 years of CBT News
2022 marks the 10th anniversary of CBT News, your #1 source for auto industry news and content. CBT aired its first newscast on...
While the new car buyer is sure to visit your dealership for a warranty repair, fewer are coming back for maintenance. Most customers prefer to go to a third-party mechanic,...