TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%
TSLA435.790-6.31%
GM83.240-1.11%
F17.4400.79%
RIVN16.3001.1%
CYD56.7200.39%
HMC26.990-0.3%
TM189.950-1.89%
CVNA73.000-0.49%
PAG167.370-0.8%
LAD290.890-4.73%
AN187.720-6.02%
GPI316.340-10.09999%
ABG187.710-7.04%
SAH82.620-1.12%

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Getting to the bottom of what the customer needs is a conversation. Here are a few tips for finding out what car buyers are looking for.

Selling is discovery: Determining what your customer needs [+5 questions to avoid]

- May 11, 2023
Even all-star sales team members can experience hiccups when helping car buyers find the best vehicles for them. You may have a customer who knows what they want, but pricing...
Dealer sentiments improved substantially over the previous quarter, driven by unexpectedly high sales and revenue

Dealer sentiments improve for Q2, even as costs, prices worsen

- May 10, 2023
Dealer sentiments improved substantially over the previous quarter, driven by unexpectedly high sales and revenue. Cox Automotive tracks retailer outlooks through its Dealer Sentiment Index, periodically measuring attitude changes over the...

Kinsel Motors sells 4 stores, The Khoury Group acquires Don Elliott Autoworld

- May 10, 2023
Dealership mergers and acquisitions have remained remarkably active so far this year, even in the face of substantial economic challenges that gained steam in the latter half of 2022. Dealers...
Sean Gardner joins Inside Automotive to discuss how the sales process depends on speed and efficiency to deliver a good customer experience

Speed in car sales: How to shorten customer wait times — Sean Gardner | Joe Verde Group

- May 9, 2023
On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Sean Gardner, instructor and sales trainer at the Joe Verde Group, to discuss methods for making the sales...
Successful salespeople blend the right amount of prospecting and developing their skills on the phone, email, and in-person.

Best practices: Prospecting inbound and outbound sales leads

- May 9, 2023
Any veteran car salesperson will tell you that much has changed over the past couple of decade - and even more just in the last few years. Coming from someone...

Resolving OEM-dealer conflict: Is legislation the only solution?

- May 8, 2023
Although both sides of the automotive industry profit from the other's success, the goodwill between dealers and manufacturers is frequently marred by controversy. Much of the conflict between retailers and OEMs...

Carvana beats expectations, Wholesales used car prices decline, NHTSA investigates electrical issues

- May 8, 2023
Inside Automotive  What dealerships need to do to attract tomorrow's top talent — Don Hall | VADA Welcome back to another edition of Inside Automotive with your host Jim Fitzpatrick, on the...
Wall Street, U.S. economy

As U.S. economy slows, job growth beats expectations in April

- May 5, 2023
The Labor Department revealed that job growth performed better than anticipated in April despite banking turmoil and a slowing economy. According to the Bureau of Labor Statistics, nonfarm payrolls rose by...

Weekly roundup: Toyota commits to EVs, aftermarket service disappoints, Fisker’s EV battery swapping

- May 5, 2023
Earlier this week: EV maker Fisker announced its Ocean SUV will come equipped with swappable batteries in 2024, April U.S. auto sales improved year-over-year, customer satisfaction with aftermarket service providers...

Toyota’s EV commitment, Honda’s April sales, UAW endorsement

- May 5, 2023
Inside Automotive How the economic timeframe is shifting the used car market - Karl Brauer The used car market has seen significant shifts and changes in recent times. With evolving consumer preferences,...