TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%
TSLA393.450-31.85%
GM76.0000.48%
F13.350-0.29%
RIVN18.6301.45%
CYD43.390-2.9%
HMC28.0200.76%
TM174.5904.93%
CVNA68.5900.72%
PAG179.4202.34%
LAD306.23015.93%
AN186.4102.08%
GPI288.3901.79%
ABG205.4007.38%
SAH83.7300.68%

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Toyota posts updates, Hyundai sales rise, Ford expands charger access

- November 2, 2023
Inside Automotive Could your dealership benefit from an in-store clinic? — Melissa DeMontrond | DeMontrond Auto Group When most people hear the phrase in-store clinic, they typically picture some small, lonely alcove...
Peter Macinnis, the founder and CEO of eLend Solutions, discusses how dealers are using transparency to close the trust gap with customers. 

How dealers can bridge the gap in customer trust – Pete MacInnis | eLEND Solutions

- November 1, 2023
Most dealers are growing to be apprehensive due to discussions surrounding the UAW union strikes against the Big Three, interest rates, inflation, and a faltering economy. Even consumers are hesitant...
Paul Appelbaum joins CBT News at the 2023 Digital Dealer conference to discuss the importance of accurate payment estimates.

How payment estimates impact the customer experience — Paul Appelbaum | OfferLogix

- November 1, 2023
Inaccurate payment estimates are one of the biggest pain points for car buyers, sometimes ruining the dealership experience for consumers. Unfortunately, many dealers rely on outdated systems that prevent them...
Brian MacDonald joins Inside Automotive to discuss the latest challenges facing the automotive industry and the need for simplified toolkits.

Simplifying the automotive industry toolkit — Brian MacDonald | CDK Global

- November 1, 2023
The automotive industry has spent the last few years navigating a tumultuous economy and volatile car market. With the post-pandemic era introducing even more challenges and difficulties, the need for...
service advisors

How to measure the value your service advisors bring to the dealership

- November 1, 2023
Like it or not, a successful dealership boils down to metrics. Hit a certain threshold, and you can rest easy (or easier) until next month or next quarter. But the...

Stellantis posts Q3 gains, EV battery production cuts, Time Dealer of the Year

- November 1, 2023
Inside Automotive Simplifying the automotive industry toolkit — Brian MacDonald | CDK Global The automotive industry has spent the last few years navigating a tumultuous economy and volatile car market. With the...
Nathan Fox joins CBT News at the 2023 Digital Dealer conference to discuss the power of merchandising and product storytelling.

Merchandising vehicles through story — Nathan Fox | Cox Automotive

- October 31, 2023
Merchandising is a crucial component of any retail operation, especially in the age of digital commerce, where customers often have little to no access to a product before purchasing. However,...
For dealers, technology remains the one aspect that has managed to bridge the "perfect storm," AI, customer data platform, and GA4, together.

How dealers can better utilize the technology in their stores – Kevin Frye | Jeff Wyler

- October 31, 2023
Today's dealers are faced with perplexing operational challenges, yet technology remains the one factor that has managed to bridge the "perfect storm" of artificial intelligence (AI), customer data platforms (CDPs),...
Positive thinking will only get you so far, but a positive growth mindset can inspire you to work hard and learn more to grow.

Why this mindset shift will change your career in automotive for the better

- October 31, 2023
Mindsets come from our lived experiences and how our brain interprets the experiences. When you combine your brain with your initial beliefs, a mindset is born. In her ground-breaking book...
Guidance and commitment to education from the dealership will make customers more comfortable switching and staying with EVs.

Navigating roadblocks: overcoming customer objections when selling EVs

- October 31, 2023
As electric vehicles continue rolling into inventory, dealerships play a pivotal role in selling these vehicles and educating potential buyers about the ins and outs of EV ownership. Yet, the...
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