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Data study reveals opportunities for auto retailers to improve customer engagement...
Data has been receiving a lot of attention lately, and businesses, including auto retailers, rely on it to boost their profits. However, many dealers,...
Alleviating frustrations in F&I departments for enhanced customer satisfaction and profitability
Introduction
The Finance and Insurance (F&I) department, a critical component of any automotive dealership, plays a pivotal role in driving profitability. We all know the...
How real-time data is empowering dealers to manage inventory more efficiently
In today’s market, stocking your dealership’s lot with the right inventory is crucial and has a direct impact on overall dealership profits and success...
Auditing your marketing process to elevate the customer experience — Glenn...
On this episode of Inside Automotive, host Jim Fitzpatrick is joined by Glenn Pasch, auto marketing expert and CEO of PCG Digital, to discuss...
How digital platforms are shaping the industry’s evolution – April Simmons...
On the latest episode of Kain & Co., host David Kane sits down with April Simmons, the marketing director of Horne Auto Group, to...
Why data is key to digital marketing efficiency — Mike Wethington...
Digital marketing strategies have become a crucial component of running a successful dealership, often meaning the difference between success and failure in today's technologically...
How data is helping car dealers maximize profits and retain customers...
Car dealers have navigated a pandemic, high interest rates, inflation, and fluctuating demand with relative ease, underlining the strength of the retail automotive sector....
Merging online car shopping and in-store experiences with enhanced data tools...
In today's world of instant connectivity, the lines between physical dealerships and digital spaces, for leads and sales, are increasingly blurred. And for the...
TotalCX revolutionizes the customer communication experience through mobile app integrations
HOUSTON, December 21, 2023 – TotalCX, the leading provider of AI-driven customer experience management solutions, is proud to unveil its latest groundbreaking development in...
How to make customer feedback part of your dealership’s growth strategy
In today’s highly competitive market, dealerships are continuously searching for new and creative ways to gain a competitive advantage. One often underestimated resource that...
