TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%
TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%
TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%


The Sales & Marketing category delivers actionable insights and strategic guidance for dealership professionals focused on boosting revenue and customer engagement. From lead generation and CRM strategies to advertising trends, digital retailing, branding, and showroom performance, explore the tools and tactics that drive sales growth and marketing success in today’s competitive automotive landscape.

Sales & Marketing

ambassadors

5 ways to turn customers into ambassadors for your dealership

- December 13, 2023
What is more powerful than well-drafted ad copy, video content, or a social media post about your dealership's discounts? You may be surprised to find that it has nothing to...
Establishing or refreshing your dealership's unique selling proposition isn’t rocket science. Consider a three-step approach.

What’s your dealership’s unique selling proposition?

- December 12, 2023
Can you rattle off two or three reasons why customers should choose your store over the competition? If not, it’s time to roll up your sleeves and identify your dealership’s...
communication

Is there a growing customer communication problem?

- December 11, 2023
What happens when someone calls your dealership for a service appointment, a new car question, or a general dealership question? Do they have to leave a message? If they do,...
We've put together a few general and a few specific ideas that could improve your dealership's website conversion rate quickly.

Proven strategies to boost your dealership’s website conversion rate

- December 8, 2023
Most of car shoppers first learn about your dealership and vehicles from your website. That’s why having a dealership website that gets customers in the door is so important. We’ll...
Used vehicle prices continued to trend downward in November as the automotive industry entered into its holiday slump.

Used vehicle prices hit seasonal slump in November

- December 7, 2023
Wholesale used vehicle prices declined in November as the auto industry entered its seasonal slump. According to Cox Automotive's Manheim Used Vehicle Value Index, used vehicle prices declined 2.1% from October...
Jim Ziegler joins Inside Automotive to share his advice for improving the dealership sales process and equip managers for the new car market.

Honing your sales process for the new car market — Jim Ziegler

- December 7, 2023
Sometimes, a small fix in your sales process or technique can make all the difference in your dealership's bottom line. Unfortunately, many management teams in the automotive industry are ill-prepared...
loyalty programs

Loyalty programs: How to use them more effectively at your car dealership

- December 6, 2023
In selling products, dealerships have an incredible opportunity to acquire new customers and retain existing ones. But, according to S&P Global Mobility, the truth is that nearly 34% of owners...
Sean Gardner joins CBT Now to offer three sales strategies dealers can use to drive more holiday traffic to the showroom.

Top 3 sales strategies to drive holiday traffic to your dealership — Sean Gardner | Joe Verde Group

- December 5, 2023
The holiday season is in full swing, meaning now is the time for dealers to implement the right sales strategies and drive traffic to their showrooms. However, with demand for...
New and used vehicles are selling more slowly and for less money than in 2022, noted a recent iSeeCars analyst. Used cars have fell by 33.7%

Report shows, EVs are the slowest selling section of the used vehicle market

- December 4, 2023
There's no doubt that the 2020 pandemic has caused a significant decline in vehicle pricing and sales times. On average, new and pre-owned vehicles are selling more slowly and for...
Matt Easton, founder of the Easton University, joins Jim Fitzpatrick on Inside Automotive to share a few of his “power questions."

How to ask well-crafted questions that positively influence buying decisions — Matt Easton

- December 4, 2023
In business and in life, oftentimes what we ASK someone is far more powerful than what we TELL them. Matt Easton, founder of the Easton University sales coaching system, joins...


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