TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%
TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%
TSLA354.080-22.285%
GM87.7600.54%
F14.6200.21%
RIVN15.740-0.17%
CYD37.430-0.24%
HMC32.670-0.37%
TM197.110-2.76%
CVNA74.5901.16%
PAG219.7700.15%
LAD386.8107.83%
AN212.3605.18%
GPI300.76016.43%
ABG217.2601.85%
SAH81.0001.58%


The Sales & Marketing category delivers actionable insights and strategic guidance for dealership professionals focused on boosting revenue and customer engagement. From lead generation and CRM strategies to advertising trends, digital retailing, branding, and showroom performance, explore the tools and tactics that drive sales growth and marketing success in today’s competitive automotive landscape.

Sales & Marketing

In March 2024, new car sales are poised to make a big leap. Analysts forecast 1,525,700 units sold, a 12.1% increase from the previous year

March sees 12.1% new car sales surge amid market adjustments

- March 22, 2024
In March 2024, new car sales are poised to make a big leap. Analysts forecast 1,525,700 units sold, a 12.1% increase from the previous year, according to the latest joint...
Brooke Furniss joins Inside Automotive to teach dealers how to use GA4 and to discuss the important role it plays in dealership marketing.

Optimizing GA4 to power dealership marketing — Brooke Furniss | BZ Consultants Group

- March 21, 2024
With the official shutdown of its predecessor last year, Google Analytics 4 (GA4) is now the primary tool for tracking website data and gauging the success of dealership marketing campaigns....
On this episode of Loyalty-Based Sales Strategies, Jen Suzuki shares a framework for improving engagement during your sales coaching.

Relational vs. transactional strategies for lasting customer loyalty

- March 20, 2024
Welcome to the world of loyalty-based selling strategies, where every interaction is a step towards forging lasting connections and creating memorable experiences. In this dynamic interview with Jen Suzuki, we...
Used vehicle sales rose throughout February and heading into March thanks to higher tax return values and surging demand.

Used vehicle sales rocket forward thanks to tax season

- March 19, 2024
Used vehicle demand continued to surge through February and into March, pushing inventories down as dealers adapt to consumer behaviors. Dealers sold 1.49 million used vehicles over the course of February,...
Car buyers ranked ease of purchase higher in February than at any point over the last two years, reflecting a surge in demand in the market.

Car buyers rejoice as ease of purchase sets new record

- March 19, 2024
Car buyers said it was easier to purchase a vehicle in February than at any point over the last two years, reflecting a nationwide surge in both new and used...
On today's episode of Inside Automotive, Tianna Mick, joins to discuss ways dealer's sales teams can leverage authentic branding. 

Using social media to harness the power of authentic personal branding – Tianna Mick | Dealer Synergy

- March 19, 2024
Persistent high interest rates and affordability challenges remain a shared concern for dealers and consumers alike, so it's essential to empower your sales teams to excel in these conditions. On...
Sean Gardner unpacks strategies for effectively bridging the gap and empowering customers to maximize their car-buying budgets.

How successful salespeople get leads and close deals in a competitive market — Sean Gardner | Joe Verde Group

- March 19, 2024
With the car market becoming increasingly consumer-friendly in the wake of the COVID-19 pandemic, dealership salespeople must prepare themselves for a more normalized environment. Unfortunately, due to steep turnover rates,...
customer experience

Want a better customer experience? Build a better work environment — Shep Hyken

- March 18, 2024
Dealers know how crucial it is to provide an exceptional customer experience. But in pursuing high standards of service, many find themselves forgetting an equally crucial component of the consumer...
New vehicle prices weakened in February as incentives, sales, and inventory surged, making the market more consumer friendly.

New vehicle prices continue falling in February as sales pace accelerates

- March 12, 2024
New vehicle prices dropped again in February, progressing toward pre-pandemic averages while sales and inventory improved. According to Cox Automotive, the average new vehicle transaction price in February was $47,244, 2.2%...
Discover how DCD Automotive Holdings' acquisition of a pre-owned superstore reflects growth in the resilient used car market.

Why this dealership group is expanding its used car operations – Shawn Hanlon

- March 12, 2024
At a time when large retailers are closing many pre-owned locations, family-owned and operated DCD Automotive Holdings announced that they have purchased a pre-owned superstore. On today's episode of CBT...


CBT News
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