On this week’s episode of the Weekly Tune-Up, Becky Nixon talks about the struggle of finding properly trained technicians for your service drive and how to find good millennial technicians.
How to Create Magic on the Phone
On today's show, Becky talks about increasing profits in your service drive with some tips on answering your valuable incoming calls.
Millennial Technicians
On this week's episode of the Weekly Tune-Up, Becky Nixon talks about the struggle of finding properly trained technicians for your service drive and...
Greeting Customers Before Pre-Qualifying
Many service advisors have the tendency to pre-qualify customers before they've even made their official greeting. On this week's episode of the Weekly Tune-Up,...
Are OEM Recalls Effecting Overall Dealership Sales?
Last week the Center for Auto Saftey (CAS) published a demand for a recall of faulty KIA and Hyundai vehicles. Their demand is due...
How to Upsell Accessories in your Dealership
Car shoppers are spending roughly $41 billion a year on auto accessories, according to a 2018 report from Reynolds & Reynolds. Yet, retail automotive dealerships...
The Top Communication Traits That Every Leader Should Possess
Take a moment to think of a supervisor, manager, or any other person you have interacted with that was in a leadership position who...
7 Hiring Strategies to Help You Bring Top-Notch Talent to Your Dealership – Richard...
Every dealer knows that one of the more challenging aspects of running a successful business is hiring and keeping the right team...easier said than...
How To Get A Better Open Rate By Using Email Campaigns
Chances are that your dealership utilizes email campaigns. Why wouldn’t you? It’s a viable option for many businesses. Some might even measure the success...
