TSLA298.320-9.12%
GM89.400-0.9%
F15.2800.32%
RIVN16.330-0.36%
CYD45.120-1.31%
HMC30.6800.4%
TM192.8406.54%
CVNA66.3300.26%
PAG223.4403.43%
LAD427.48069.17%
AN229.9809.65%
GPI357.9707.32%
ABG248.2607.27%
SAH112.6607.97%
TSLA298.320-9.12%
GM89.400-0.9%
F15.2800.32%
RIVN16.330-0.36%
CYD45.120-1.31%
HMC30.6800.4%
TM192.8406.54%
CVNA66.3300.26%
PAG223.4403.43%
LAD427.48069.17%
AN229.9809.65%
GPI357.9707.32%
ABG248.2607.27%
SAH112.6607.97%
TSLA298.320-9.12%
GM89.400-0.9%
F15.2800.32%
RIVN16.330-0.36%
CYD45.120-1.31%
HMC30.6800.4%
TM192.8406.54%
CVNA66.3300.26%
PAG223.4403.43%
LAD427.48069.17%
AN229.9809.65%
GPI357.9707.32%
ABG248.2607.27%
SAH112.6607.97%


Discover strategies and insights for building stronger dealership teams, improving operations, and leading with impact. This category highlights best practices from top-performing managers and executives in the automotive space—covering everything from organizational culture and employee retention to succession planning and executive decision-making.

Management & Leadership

Stellantis - David Kelleher
Management & Leadership

How Stellantis is working with its dealers to overcome challenges in 2021 – David Kelleher, David Auto Group

- March 19, 2021
There were many lessons learned in 2020 for dealers across the country. On today’s show, CBT News host Jim Fitzpatrick is joined by David Kelleher, President of David Auto Group....
question
Management & Leadership

Asking better questions equals better leadership

- March 11, 2021
Developing the skill of asking high-quality questions derives from being genuinely curious in what the other person is saying.  The more engaged you are in the conversation and the better...
sales
Management & Leadership

Getting new hires productive on the sales floor in today’s climate

- March 11, 2021
The annual turnover rate among sales staff is excruciatingly high in the US with around 80% of sales staff to leave every year, according to the 2019 Cox Automotive Dealership...
Automotive business model - Gay Hendricks
Management & Leadership

How automotive dealers can have a flourishing business model – Gay Hendricks, best-selling author of ‘The Big Leap’

- March 10, 2021
Everyone is seeking to live life to its fullest potential. However, not everyone has a clear path on how to accomplish this daunting task. Today on CBT News, Gay Hendricks...
service advisor
Management & Leadership

3 ways to improve your auto dealership’s service advisor turnover

- March 10, 2021
In the NADA Dealership workforce survey, it was revealed that two of every five service advisors would leave during the year. With a near 40% turnover rate, this is one of the...
virtual sales manager
Management & Leadership

How a virtual sales manager can improve dealership operations – John Connelly, Acura Columbus

- March 5, 2021
As remote work and virtual meetings become the norm, dealers must be able and willing to meet the expectations set by consumers. John Connelly, President and Owner of Acura Columbus...
active listening
Management & Leadership

How active listening leads to increased engagement

- March 2, 2021
If your natural instinct is to provide advice or an immediate solution to a problem, then you could unintentionally be doing more harm than good. The Harvard Business Review did...
Single point dealers - Robert Loehr
Management & Leadership

How single-point auto dealerships used flexibility to navigate the pandemic

- March 1, 2021
Single-point auto dealerships faced many unique challenges throughout the pandemic. Today on CBT News, host Jim Fitzpatrick is joined by Robert Loehr, Owner of Robert Loehr Chrysler Dodge Jeep RAM...
How Texas dealers
Management & Leadership

How automobile dealers in Texas are pressing on after the winter storm – April Ancira, TADA

- February 24, 2021
Last week, Texas was hit by one of the worst winter storms in recent memory. Today on CBT News, April Ancira, Chairman of the Texas Automobile Dealers Association (TADA) joins...
Joe Shuster
Management & Leadership

Joe Shuster discusses his role in reviving Honda of Downtown Los Angeles

- February 23, 2021
Today on CBT News, host Jim Fitzpatrick is joined by Joe Shuster, Dealer Principal at Honda of Downtown Los Angeles. Shuster was instrumental in reviving the Honda dealership after it...


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CBT News
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