U.S. Bank acts before CFPB can, but dealerships may be more amenable than with government intervention on APR.
BY CLINT WILLIAMS
A second front may be opening up in the battle against...
If customers can complete credit applications and finance paperwork before coming to the dealership, the benefits are tremendous.
BY PETE MACINNIS
Today’s digital shoppers expect a satisfying shopping experience. They want to...
Taking a cue from Hollywood could boost your service department’s CSI scores and bottom line.
BY JEFF COWAN
Have you ever watched an older movie and asked, “Why don't they make them...
Helping dealers better determine how they continue to grow and strengthen their businesses in the future will be more important than ever as changing demographics drive shifts in the automotive...
21st Century thinking and embracing a new era of transparency in F&I department will bring about a positive change in the auto industry. BY REBECCA CHERNECK
Pet peeves. We’ve all got ‘em....