Welcome back to the latest episode of The Future of Automotive on CBT News, where we put recent automotive and mobility news into the context of the broader themes impacting...
Limited space and growing service demand are prompting dealerships to rethink productivity. At Ted Britt Ford & Lincoln in Chantilly, Virginia, implementing a one-technician-per-bay structure, combined with technology-driven communication systems,...
F&I managers who actively coach and support their sales teams can especially improve customer satisfaction, deal flow, and profitability. Paul Brown, Vice President of Ascent Dealer Services, emphasizes that sharing...
Welcome to another edition of Inside Automotive. Joining us on today's episode from the Dave Cantin Group are Daniel Pilger, Vice President of Business Analysis, and Brian Traugott, Partner and...
President Jeff Dyke of Sonic Automotive joins Inside Automotive to detail strategies for ongoing growth in pre-owned vehicles and Echo Park operations, following the company's record-breaking 2025 performance. According to...
In high-performance organizations, excuses are met with little tolerance. According to leadership expert Dave Anderson, in high-performance cultures, employees are expected to take responsibility for results.
On the latest episode of...
Strong employee engagement and strategic customer focus can drive both retention and profitability in today’s automotive market. On Inside Automotive, Alex Casebeer, GM and dealer, and Phillip Cianni, COO at...
Ian Mathews, co-founder of AutoGrowl, traced his journey from college greeter to automotive marketing leader, emphasizing discipline, video storytelling, and leadership as keys to business success.
On today’s episode of Training...
In the concluding segment of a three-part interview on Inside Automotive, Matt McAlear, the CEO of Dodge and the newly appointed CEO of Chrysler, outlines the brands' strategy for addressing...
Explaining vehicle repairs doesn’t have to be complicated. On the latest episode of Loyalty-Based Sales Strategies, host Jen Suzuki, Founder and President of eDealer Solution, offers service advisors a simple, straightforward, proven...