How F&I experts can leverage data, technology to enhance customer experience

Jaelyn Campbell - March 26, 2026

From analyzing past deals to presenting products early, Paul Brown details how finance professionals can turn data into meaningful customer engagement on today’s episode of F&I Today. Brown, Vice President of...

F&I Today F&I

FTC signals tougher enforcement on dealer advertising as compliance risks rise – Seth Dobbs | Fox Rothschild

Ashby Lincoln - March 25, 2026

Dealers nationwide are facing amplified scrutiny from the Federal Trade Commission (FTC) after the agency sent nearly 100 warning letters to dealerships, signaling a shift toward more aggressive enforcement of...

Safety & Compliance Inside Automotive

Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts

Jaelyn Campbell - March 25, 2026

Dealer and brand websites generated higher-quality leads than third-party sources in 2025, even as overall lead volumes declined and consumer engagement patterns continued to evolve, according to Shift Digital’s latest...

Digital Retailing CBT Now

How McCarthy Auto Group builds trust through compliance culture

Ashby Lincoln - March 25, 2026

Mikelle Barnhart, compliance officer for the McCarthy Auto Group in Missouri and Kansas, has found that making compliance a collaborative, engaging experience can significantly improve dealership performance. Barnahrt joins Shannon Roberts...

Compliance That Works Safety & Compliance

Preventing “toxic achievers” through values-based accountability

Colin Fitzpatrick - March 25, 2026

High-performing organizations do not separate results from behavior. Leadership expert Dave Anderson says the strongest cultures hold employees equally accountable for achieving performance targets and living the company’s core values. On...

Tips & Training Lessons in Leadership

Cox Automotive Jermey Robb outlines 5 key forces shaping auto industry in 2026

Ashby Lincoln - March 24, 2026

As tax refund season begins, auto dealers are closely watching consumer spending trends. At the 2026 NADA Show, Jeremy Robb, Chief Economist at Cox Automotive, identified five major forces shaping...

Economic Trends Inside Automotive

Subprime strategies that turn repeat referrals into dealership growth – Dave Moore | Johnny Londoff Chevrolet

Jaelyn Campbell - March 24, 2026

Dave Moore, a finance leader at Johnny Londoff Chevrolet, says dealerships can unlock significant growth in subprime financing by focusing on relationships, disciplined processes, and long-term customer development rather than...

Training Camp F&I

Toyota leans into affordability and electrification while supporting U.S. dealers – David Christ | Toyota North America

Ashby Lincoln - March 23, 2026

Toyota continues to set the pace in a market defined by shifting demand, rising interest rates, and electrification. David Christ, Group Vice President and General Manager of the Toyota Division...

Dealer Interviews Inside Automotive

Jonathan Dawson on breaking industry norms to drive loyalty and sales

Colin Fitzpatrick - March 23, 2026

Six months after acquiring Cherokee Mitsubishi, dealer principal Jonathan Dawson is candid about both progress and missteps as he transitions from industry consultant to retail operator. During the latest Mind...

Dealer Interviews Mind Your Own Business

2026 Toyota C-HR BEV brings 338 HP, AWD and Tesla Charging access to a crowded EV segment

Lauren Fix - March 20, 2026

Toyota is doubling down on its electrification strategy with the all-new 2026 Toyota C-HR BEV, a compact electric crossover that blends performance, technology, and practicality in a package designed to...

Lauren Fix's show Vehicle Walkthroughs

Featured

How F&I experts can leverage data, technology to enhance customer experience

FTC signals tougher enforcement on dealer advertising as compliance risks rise – Seth Dobbs | Fox Rothschild

Shift Digital finds dealer websites outperform third parties as digital shopper behavior shifts

How McCarthy Auto Group builds trust through compliance culture

Preventing “toxic achievers” through values-based accountability

Cox Automotive Jermey Robb outlines 5 key forces shaping auto industry in 2026

Subprime strategies that turn repeat referrals into dealership growth – Dave Moore | Johnny Londoff Chevrolet

Toyota leans into affordability and electrification while supporting U.S. dealers – David Christ | Toyota North America

Jonathan Dawson on breaking industry norms to drive loyalty and sales

2026 Toyota C-HR BEV brings 338 HP, AWD and Tesla Charging access to a crowded EV segment

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