Today on CBTNews.com – June 17th, 2019:
Data Indicates Leasing is at an All Time High: What This Trend Means for Your Dealership – Matt DeLorenzo, Kelley Blue Book
According to the most recent industry data, vehicle leases accounted for 34% of all new car retail sales in March 2019, making it the highest rate ever. This sounds like good news for dealers, but what are the larger implications for the auto retail industry? On today’s show, we’re pleased to welcome back Matt DeLorenzo, Senior Managing Editor for Kelley Blue Book. Matt is here to discuss this leasing boom, what it means for your dealership, and what it means for the industry as a whole. Watch Now
Teaching Customers About Maintenance in the Information Age
Clients not only want, but they expect to be given professional guidance and direction to help them make an informed decisions about their vehicles. They look to dealership personnel as the experts. Dealerships can either own this role and take control, or continue to operate like mindless drones, missing countless opportunities along the way. Read More
Interview Tips When Hiring F&I Managers – What to Look (and Listen For)
There is plenty of room for debate on whether or not you should hire for F&I from inside the car business or an outside hire, so I won’t go into that here. But for the same reason that the interview process of a buyer is a critical part of success in F&I, so too is the importance of the interview for the F&I manager. This person must be the right fit and yes, sometimes you don’t know until you get them in front of a buyer, but by watching for specific things during the interview, you can help increase your chances of a quality hire that fits your store best. Read More
