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How Zeigler Automotive Group Continues to Expand Successfully into Larger Markets – Aaron Zeigler | How to Reduce Chargebacks in F&I | What Customers Actually Want in the Waiting Room

Today on CBTNews.com – Thursday, July 18th, 2019:

newscastHow Zeigler Automotive Group Continues to Expand Successfully into Larger Markets – Aaron Zeigler
We welcome Aaron Zeigler, President of Zeigler Automotive Group, to CBT Automotive Network. Aaron discusses the expansion of their operations to 25 dealerships and the considerations that lead them to their continuous expansions. Aaron says that since the recession the automotive industry has had a great run and they believe that all signs are pointing towards the continuation of these trends within the industry. With the SAAR staying above 17 million and the great people within their dealership Aaron tells that they would love to continue their current dealership growth. Watch Now

newscastHow to Reduce Chargebacks in F&I – 3 Simple Strategies Can Make All the Difference
Chargeback. It’s the one word that sends chills down the spine of every F&I manager (or  any salesperson for that matter). It can decimate a commission check, it can lead to a negative CSI, and many times it can lead to the unfair impression that staff may have not sold the product correctly. Read More

newscastWhat Customers Actually Want in the Waiting Room
Generally, the factors that make a wait seem long is when the time spent waiting is unexplained, unoccupied and uncertain. No one likes waiting for no reason, being bored while waiting or not knowing when the wait will finally end. When designing a waiting room, make sure to address these three points. Here are a few suggestions to get you started. Read More

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