It’s a new year, but dealerships are faced with ongoing challenges that have spilled over from 2022. With limited inventory and few OEM incentives, dealers need to rethink how they...
If you’re a Dealer, whether you’re headed to NADA or not, you’re being bombarded with emails from vendors about improving the Customer Experience (CX); from Customer Data Platforms to chat...
The National Independent Automobile Dealers Association has selected its first female leader in its 75 year history. Melanie Wilson is the organization's new interim CEO, and she has exciting plans...
It’s the year 2023, and while the holiday shopping season has now come to an end, its memory is surely fresh in the minds (and bank accounts) of most people...
The Kerrigan Advisors Blue Sky Third Quarter 2022 report shows a mix of optimism and caution for the automotive market. A new normal is emerging in the post-pandemic market. One...
Auto dealers must pay processing fees on credit card purchases, just like any other retailer. Although dealers frequently pass those expenses on to the buyers, regulatory perimeters and customer transparency...
Recent regulatory changes in FTC safeguard rules are top of mind for many dealers, but there are other emerging risks to prepare for. Today on Inside Automotive, we discuss those...
More than ever, dealerships need to implement the best technology into their businesses to stay competitive, which is why managers should always stay up to date on revolutionary platforms such...
Each year before the NADA Show, the Lighthouse Award is presented by PCG Companies to an executive making waves in automotive innovation. This year Brian Pasch and his team at...
What will my monthly payment be?
It’s the question on nearly every car shopper’s mind and a critical one to answer accurately if you’re going to make the sale.
To an industry...