On today’s show:
- Mike Anderson, CEO of the Rikess Group, discusses the benefits of less negotiating, more explaining
- Are your customers aware of features on their new vehicles?
- Can your dealership have F&I without an F&I office?
CBT News – November 19, 2015
CEO Jimmy Ellis Discusses How the Jim Ellis Auto Group Was Prepared for COVID-19...
Online car-buying platforms have become vital resources for dealers across the country. Many dealers believe the focus towards online car shopping and delivery has...
Mike Cavanaugh on the State of BDCs: ‘Dealers have to make a commitment’
The role of the BDC is becoming ever-important in today's business climate. The days of having a call center type of environment where employees...
Re-Inventing Your Business to be Flexible, Resilient, and Productive – David Kidder
2020 has been one of the most tumultuous years in modern times. With the outbreak of a global pandemic, the resulting economic fallout, and...
The Average Vehicle Age on the Road Today Keeps Climbing – Why?
New analysis from IHS Markit points to record-breaking vehicle ages on the road today. Over the past few years, vehicle age has been slowly...
Chevy and Tesla Top the List of Fastest-Selling Cars
In the race to get cars sold and off the lot, new SUVs and Tesla are leading the pack. iSeeCars published a study revealing...
Generate More Be-Backs with this Step-by-Step Guide
Before the age of the internet and smartphones, be-backs were done with voicemails and letters. However, today there is so much technology at a...
Mastering Your Vehicle Service Contract Sales
Listen up, F&I managers: When was the last time you took a long, hard look at your service contract sales? Were you happy with...
Eliminating Your Customers’ Fears
On this episode of the Saturday Morning Sales Meeting, David Lewis of David Lewis and Associates talks about understanding and eliminating your customers' fears...
June Kerrigan Report: Retail Automotive Bounces Back Strong
After some tumultuous activity, the Kerrigan Index settled down for the month of June. The index was up five percent that month, which means...
