Top Stories
LA Port imports drop 9% as tariffs on China slow U.S. trade. Read More
Ford faces production setbacks amid rare earth magnet shortage. Read More
Jaguar Land Rover slashes 2026 profit outlook as U.S. tariffs disrupt sales. Read More
Retail used-vehicle sales hold steady in May despite tightening inventory. Read More
Featured Interviews
How Gary Rome builds community and culture one car giveaway at a time
For over a decade, Gary Rome, president of the Gary Rome Auto Group and 2023 TIME Dealer of the Year, has awarded a car to outstanding students, showcasing the positive impact that dealers can have on their local communities. In today’s episode of Inside Automotive, he joins us to discuss how dealers can instill a culture of generosity within their dealerships. Watch the full segment here.
Why technology should enhance, not replace, customer relationships – Joseph Michelli
In today’s digital age, businesses often rush to adopt new technologies, but few strike the balance between innovation and genuine human connection. On today’s episode of CBT Now, we’re joined by New York Times best-selling author and customer experience expert Joseph Michelli to discuss how Amazon’s One Medical is redefining the patient experience with a people-first, tech-enabled model. The conversation, based on Michelli’s new book All Business Is Personal, offers key lessons for any business aiming to modernize without losing its personal touch. Watch the full segment here.
