Top stories
Virginia abandons California’s EV mandate, citing consumer choice and legal grounds. Read More
GM’s EV sales surged in May, marking a turnaround despite Bolt’s discontinuation. Read More
Jeep Wagoneer secures Top Safety Pick Award, outshining rivals. Read More
Lithia Motors aims for $150 million in annual savings through targeted layoffs and cost reductions. Read More
Featured Interview
How Aura and Mosaic are leading the industry against identity theft – Scott Hudson & Jim Ganther
A growing challenge dealers have faced for decades is identity theft and fraud. And as technology grows more sophisticated today, so do the hackers. In this first part of our 3-part series with Aura and Mosaic Compliance Services on Driving Solutions, we’ll further discuss identity theft and fraud and how Aura and Mosaic Compliance Services formed a partnership as a real value to the retail automotive community. Watch the full segment here.
Jonathan Dawson unveils the secrets to motivation, clarity, and behavioral change for unprecedented success
Welcome to a transformative journey into the heart of automotive leadership on CBTNews.com. In this episode of Mind Your Own Business, host Jonathan Dawson uncovers the critical elements that drive success in the automotive industry. Dawson, a seasoned expert in sales leadership, shares invaluable insights and strategies that can revolutionize how leaders approach team management, motivation, and behavioral change. Buckle up as we dive deep into the psychology of management and uncover the keys to unlocking your team’s full potential. Watch the full segment here.
For Dealers
The Importance of Assumptive Communication in Automotive Dealerships
In the fast-paced, exciting world of automotive service, the role of service advisors is crucial! They bridge the gap between technical solutions and customer communications, ensuring that vehicles are maintained in top condition while also fostering trust and satisfaction among customers. One effective technique for service advisors is assumptive communication, which can significantly enhance customer responsiveness and compliance with recommended services. Read More
