Top stories
UAW files NLRB charges against Trump and Musk for alleged worker intimidation. Read More
Ford, Mazda issue urgent do-not-drive advisory for vehicles with unrepaired Takata airbags. Read More
GM recalls 24,200 Cadillac Lyriq EVs in North America due to ABS software issues. Read More
New vehicle prices dropped for 10th straight month in July as buyers gain leverage amid high loan rates. Read More
Featured Interview
Auto dealers urged to prioritize cybersecurity and compliance after CDK Global attack – Shannon Robertson | AFIP
In today’s fast-paced market, auto dealers are pulled in many different directions, and compliance often slips down the priority list. However, in light of the recent cyber attack at CDK Global, it’s crucial for dealers and their teams to stay aware of the compliance component as well. On the latest episode of Inside Automotive, we’re joined by Shannon Robertson, Executive Director of (AFIP) the Association of Finance and Insurance Professionals, to discuss the importance of robust compliance measures and cybersecurity training within the dealership. Watch the full segment here.
Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer retention
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT Now. As the automotive industry grapples with shifting customer expectations, Hyken delves into the nuances of customer satisfaction, highlighting why even seemingly satisfied customers may never return and how a robust employee experience can make all the difference. Watch the full segment here.
For Dealers
The impact of climate change policies on automotive dealerships: What’s on the horizon?
Let’s be honest—climate change policies are becoming a harsh new reality for automotive dealerships. Just look at Moody Motor Co., which was fined $40,000 for sidestepping Clean Air Act regulations. It’s a vivid reminder that the regulatory climate enforcement is heating up faster than a summer day in the Mojave. Read More
